Server Operations Engineer

🕒 June 13

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Centific

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🤖 Artificial Intelligence

🛍️ eCommerce

🏢 Enterprise

Artificial Intelligence • eCommerce • Enterprise

Centific is a company that provides Zero distance innovation™ solutions for Generative AI (GenAI) creators and industries. The company focuses on rapid, safe, and scalable AI deployment, offering high-quality data and models to drive business impact through accelerated deployments. With expertise in AI and data science, Centific is positioned as a leader in data annotation and labeling for AI/ML, recognized by the Everest Group’s 2024 assessments. Their AI platforms support enterprise-ready applications, particularly improving search, personalization, fraud detection, and customer engagement in ecommerce environments. Centific serves a wide array of industries with foundational and frontier AI data solutions, fostering partnerships with leading model providers to advance sustainable GenAI models and applications.

📋 Description

• Install the operating systems for new mounted servers • Responsible for reinstalling the server operation systems, solving the abnormalities • Responsible for the daily server maintenance, troubleshooting, repair and follow-up break-fix of the server and other hardware • Maintain data on internal systems including asset management, ticketing, rack related data • Work with remote vendors/manufacturers or other teams to solve server batch failures and problems • Oncall on duty, responsible for dealing with the problems raised by the business owner side • Collect and check online assets status or issues • Erase drives or other configurations for retiring or relocating servers • Retrofit some tools by updating or writing scripts • Submit and track the part RMA or media destruction process if needed • Server network troubleshooting • Server lifecycle management including managing the performance of OxMs • Other server operation related work

🎯 Requirements

• Bachelor's Degree in Computer science, Electrical engineering or any other relevant fields • Strong ability to work under pressure • Strong learning ability, broad technical interest • Strong sense of responsibility, full of enthusiasm for work • Good communication skills in English, Mandarin is preferred, good teamwork spirit • Ability to work independently • Knowledge of the interdependencies of Data Center functions and technologies, including Facilities • Familiarity with basic Data Analytic Skills • Experience with massive remote OS installation such as PXE boot • Can understand and run Bash Shell or Python scripts • Familiar with simple automation tools, such as Ansible • Familiar with Linux systems, able to locate server hardware/baremetal faults • Strong analytical and problem solving skills • Basic TCP/IP knowledge concepts - Subnetting, VLANs, DNS, IPv6 • Ability to perform general troubleshooting • Knowledge of out-of-band/lights-out server communication methods, such as IPMI and NCSI • Strong documentation skills and habits

🏖️ Benefits

• Work-life balance • Equal opportunity employer • Inclusive workplace