Client Success Executive

🕒 March 17

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Centivo

201 - 500 employees

Founded 2017

⚕️ Healthcare Insurance

Healthcare Insurance

Centivo is an innovative health plan provider for self-funded employers that focuses on delivering high-quality healthcare at an affordable cost. The company believes in the power of primary care to improve health outcomes and reduce costs. Centivo offers plans with free primary care, no deductibles, and low, predictable copays, thereby encouraging members to utilize their health benefits without financial burden. The plans are curated to meet stringent price and quality standards, promoting a strong relationship with primary care providers and integrating virtual care options. Centivo's approach is designed to reduce overall medical expenses while enhancing the healthcare experience for both employers and employees.

📋 Description

• Centivo is looking for a Client Success Executive who will own and grow key client relationships. • Drive client satisfaction, retention, and strategic growth while serving as a trusted advisor. • Work cross-functionally with internal teams, brokers, consultants, and other vendors. • Lead the end-to-end renewal process for each client, developing tailored strategies. • Prepare and deliver data-driven renewal presentations and identify risks to retention. • Oversee aspects of the client's health plan solution in partnership with functional teams.

🎯 Requirements

• Bachelor's degree or equivalent experience is required • 10 years Client Success experience in employer-sponsored benefits • 5 years of health plan experience, including self-funded accounts (TPA’s) • Advanced knowledge of Microsoft Office products (Excel, Power Point, Word) • Excellent oral and written communication; an ability to present information in a way that establishes rapport, persuades others, gains understanding

🏖️ Benefits

• Offers Equity • Offers Bonus

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