Software Engineer, Applications

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🕒 April 30

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CentralReach

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2010

💰 Private equity on 2018-03

CentralReach provides the leading Autism and IDD Care software and services platform to help children and adults diagnosed with autism and related intellectual and developmental disabilities - and those who serve them - unlock potential, achieve better outcomes, and live more independent lives.

📋 Description

• Serve as a lead for AI application development within the Product Organization, setting standards for code quality, architecture, and delivery • Lead by doing design and implement core application components, critical services, and integration layers • Establish quality thresholds and release criteria (accuracy, latency, reliability, cost, and user trust) • Design safeguards and “safe failure modes”: fallback behaviors, confidence thresholds, user controls, content filtering, and transparency patterns • Build product capabilities end-to-end (service + workflow integration + instrumentation), including expertise in LLM-enabled workflows, RAG, Next.js, summarization, classification, and automation patterns • Build and maintain shared libraries/components for application development (prompt/tooling patterns, service templates, evaluation utilities, safety layers) • Own technical readiness for production: reliability, observability, performance tuning, and incident response preparedness • Collaborate with platform Engineering and DevOps to ensure CI/CD and environment consistency, scaling strategies, cost controls for inference and secrets management and secure data handling • Partner tightly with product builders and workflow owners to translate validated prototypes into production implementations • Collaborate with core engineering teams to integrate AI capabilities into CentralReach’s main platforms • Stay current with application engineering practices and help translate emerging techniques into safe, valuable product capabilities

🎯 Requirements

• 5+ years of professional software engineering experience, with demonstrated technical leadership • Strong experience building and operating production distributed systems and backend services • Demonstrated hands-on experience delivering AI/ML-powered product features (LLMs and/or traditional ML), including evaluation and monitoring • Experience with retrieval systems and search relevance (RAG, embeddings, indexing, ranking, evaluation) • Strong system design skills: APIs, data flows, integration patterns, performance and reliability tradeoffs • Experience with observability and operational excellence (logging, metrics, tracing, alerting, incident response) • Ability to communicate technical concepts clearly to product, design, and executive stakeholders • Experience in a healthcare SaaS environment • Familiarity with multi-tenant architectures and enterprise access control models • Experience building internal platforms/tooling that improve developer experience and standardize best practices

🏖️ Benefits

• Competitive compensation • Comprehensive health benefits • Generous PTO • 401(k) matching • Paid parental leave • Hybrid work schedules • Career development support • Wellness programs • Opportunities to give back through CR Cares™