CEQUENS is a global Communication Platform as a Service (CPaaS) provider that aims to bridge communication gaps in a communication-driven world.CEQUENS proprietary, PCI/DSS compliant Communication Platform leverages the latest cloud technologies and features a comprehensive portfolio of products and solutions that are industry-focused, agile, scalable, and cost-effective.Powered by innovation and guided by a Cloud-First and Mobile-First approach, we provide omnichannel communication APIs that enable enterprises and developers to communicate with their customer base worldwide.As Endeavor Entrepreneur and industry player, CEQUENS plays a pivotal role in transforming business communication.If you have the passion for success and eager to constantly challenge yourself within a collaborative team-environment, explore our available jobs and join our team today.For more info, contact hello@cequens.com

CEQUENS

Solutions Engineer

Build and deliver AI-driven chatbots and communication solutions for enhanced customer engagement.

• Design, develop, and implement AI-powered chatbots that meet business and customer requirements.
• Develop and maintain robust APIs to enable seamless integration of chatbots with various platforms and systems.
• Utilize and optimize AI models to enhance chatbot capabilities, ensuring they deliver accurate and contextually relevant responses.
• Develop and optimize customer journey workflows within chatbot interactions to ensure a seamless user experience across Omnichannel deployed communication platforms.
• Design and implement effective communication solutions that enhance user engagement and satisfaction through delivered solutions and customer interfaces.
• Work closely with presales, solution architects and customer facing teams to understand customer requirements and deliver high-quality solutions.
• Conduct thorough testing and debugging to ensure solutions compatibility across all platforms, meeting business objectives with a high technology and delivery standard.
• Maintain comprehensive documentation for all development processes, APIs, and chatbot functionalities, document use cases and flow testing scenarios.
• Stay updated with the latest advancements in AI, machine learning, and chatbot technologies, implementing best practices to improve existing systems.

Implementation Engineer

Technical Product Manager

Lead strategy and execution of API products and integration services for enhanced customer engagement.

• Define and execute the product strategy and roadmap for CEQUENS' APIs and integration platforms.
• Collaborate with engineering teams to guide products from conception to launch, bridging technical and business worlds.
• Conduct market research, gather customer feedback, and work closely with sales and marketing teams to identify and fill product gaps, generating new ideas to improve customer experience and drive growth.
• Develop detailed product requirements, scopes, and work closely with engineering teams to deliver high-quality functionalities.
• Oversee the lifecycle of the product, from ideation to retirement, ensuring that products and services meet the highest standards of usability, reliability, and performance.
• Act as a product evangelist to build awareness and understanding across internal teams and key external stakeholders.
• Monitor product performance and measure impact on overall business objectives, adjusting the product roadmap, as necessary.
• Ensure products comply with industry standards and regulatory requirements, especially in telecommunications and technology sectors.

Product Manager

Drive strategy and management of voice communication products for client engagement.

• Develop and execute the product strategy and roadmap for CEQUENS' voice communication products.
• Lead cross-functional teams to design, develop, and launch new voice products and features.
• Conduct market research and competitive analysis to identify trends and opportunities.
• Gather and prioritize product and customer requirements to create detailed product specifications.
• Collaborate with engineering, marketing, sales, and customer support teams to ensure successful product delivery and adoption.
• Monitor product performance and customer feedback, using data to inform product improvements and iterations.
• Manage the product lifecycle from ideation to end-of-life, ensuring continuous innovation and customer satisfaction.
• Work closely with partners and vendors to integrate voice solutions and expand product capabilities.

Product Manager - Voice

Growth Marketing

• Develop and implement a comprehensive growth marketing strategy to drive customer acquisition, engagement, and retention.
• Utilize data and analytics to identify growth opportunities, track performance metrics, and optimize marketing campaigns.
• Create a strong pipeline for Sales team across GCC, KSA, Egypt, Pakistan market and own the entire lead, MQL, SQL cycle until it’s moved as a pipeline for sales.
• Lead the development and execution of multi-channel marketing campaigns (digital, social, email, etc.) to attract new customers.
• Design and implement strategies to increase customer engagement, loyalty, and lifetime value.
• Design and implement strategies which can help penetrate named accounts and global accounts for Cequens.
• Create multi-touch campaigns to make the entire conversion process seamless – WhatsApp nurtures, email nurtures, and retargeting from a website.
• Own website conversion via landing pages and schedule demo pages to make our website perform and convert better in an outcome.
• Oversee the growth marketing budget, ensuring efficient allocation of resources to maximize ROI.
• Manage and mentor a team of growth marketers – digital marketing, SDRs, organic marketing, fostering a culture of innovation and continuous improvement.
• Work very closely with sales teams to align marketing efforts with business objectives.
• Accept Marketing pipeline targets and achieve quotes on a monthly basis.

Senior Growth Marketing Manager

• Build the pricing function from the ground up according to the CPaaS business model best practices.
• Develop pricing strategies to promote growth and profitability.
• Create detailed, complex financial and analytic models to forecast and analyze revenue performance, marketing efficiencies, and pricing optimization
• Develop procedures for comparing pricing performance to internal strategies and contracts and provide data-driven suggestions for margin stability and expansion.
• Manage the process for handling requests for special pricing, including escalation and feedback loops with relevant departments.
• Analyze price change requests from the sales team by evaluating margin impact, potential incremental volume, and competitor price levels
• Track market trends and keeping up to date on prices set by competitors
• Develop pricing models and make recommendations based on data analysis.
• Collaborate with customers and cross-functional teams to determine pricing solutions that meet their needs.
• Communicate pricing strategies to executive and departmental teams.
• Monitor and report on pricing metrics, such as revenue and profitability.
• Continuously improve pricing tools, systems and processes.

Pricing Manager - CPaaS (Remote)

Project Manager

• The Project manager will be responsible for planning and overseeing internal CEQUENS projects (HR/Marketing/Strategy/Governance) to ensure they are completed within the defined timeframe, scope and budget
• Plan and designate project resources, prepare budgets, monitor progress, and keep stakeholders informed throughout
• Develop project scopes, objectives, and deliverables in collaboration with senior management to ensure technical feasibility
• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Document project phases and create detailed reports for executive staff

• Design and develop scalable communication solutions that meet customer needs, both business and technical
• Ensure the integration of solutions with existing systems and infrastructure
• Oversee the implementation process, ensuring solutions are delivered on time and within budget
• Evaluate existing solutions and identify missing components, recommending alternatives where necessary
• Stay updated with the latest industry trends and technologies to provide innovative solutions
• Provide expert advice and support in Solution design and in the implementation phase
• Develop and maintain technical documentation and best practices for solution architecture
• Engage with clients to understand their business needs and technical requirements

Client Solution Architect

• The Client Solution Architect is responsible for designing and implementing scalable and efficient communication solutions
• Collaborate with sales, marketing, and client success teams to ensure a cohesive approach to customer engagement
• Stay updated with the latest industry trends and technologies to provide innovative solutions
• Engage with clients to understand their business needs and technical requirements
• Work closely with product management and development teams to align solutions with product capabilities and roadmaps
• Excellent communication skills to act as a liaison between clients and internal teams

Product Marketing

• Deeply understand the strengths, weaknesses, opportunities, and threats to our business, products, and solutions
• Bring products to market that prove unique value, vision, and leadership
• Develop messaging that demonstrates deep audience understanding

Remote Jobs at CEQUENS

CEQUENS

Implementation Engineer

CEQUENS

Technical Product Manager

CEQUENS

Product Manager - Voice

CEQUENS

Senior Growth Marketing Manager

CEQUENS

Pricing Manager - CPaaS (Remote)

CEQUENS

Project Manager

CEQUENS

Client Solution Architect

CEQUENS

Client Solution Architect

CEQUENS

Product Marketing Manager

CEQUENS