
5001 - 10000 employees
Founded 1984
🤝 B2B
💼 Consulting
🏢 Enterprise
B2B • Consulting • Enterprise
CGS Nexus is a global business transformation and Business Process Outsourcing (BPO) provider that combines AI-powered automation with human teams to deliver Total Experience (TX) across customer, employee, and partner journeys. It offers AI‑supported services including customer care, technical support (L1–L4), sales support, renewals management, channel enablement, professional services, and finance/back‑office operations. CGS Nexus operates multilingual delivery centers across the U. S. , Romania, Chile, Colombia, Israel, and India and serves enterprise and mid‑market clients across finance (BFSI), healthcare, retail & e‑commerce, technology, telecom, and travel & hospitality. The company emphasizes outcome accountability, long client tenure, AI Agents/Copilots/Data analytics, compliance-capable regional delivery, and measurable CX and back‑office transformation.
Selected: 🆕 Date Added.
🕒 2 days ago
Technical Support Representative supporting CGS Nexus retail locations with POS hardware and software repairs. Troubleshooting terminals, peripherals, networking, and remote devices during night shift.
🕒 August 19
Project Coordinator supporting CGS Nexus technical technicians through remote data entry, documentation, scheduling, and client communication. Maintaining records and reports for smooth technical operations.
🕒 August 7
Technical support specialist troubleshooting mechanical, software, and connectivity issues for CGS Nexus’s nationwide photo finishing equipment customers. Supporting remote setup, maintenance, and device swaps.
🕒 July 27
Sales Executive at CGS Nexus responsible for driving new client acquisitions in BPO services sector. Collaborating with C-suite and managing complex sales cycles while delivering tailored solutions.
🏄 California – Remote
💵 $120k - $200k / year
⏰ Full Time
🟠 Senior
🔴 Lead
📞 Call Center Representative
👻 Ghost score 8%