Server Support Engineer

Job not on LinkedIn

🔥 5 minutes ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

CGS (Computer Generated Solutions)

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1984

🤝 B2B

🛍️ eCommerce

📚 Education

B2B • eCommerce • Education

CGS (Computer Generated Solutions) is a technology-driven company that specializes in providing comprehensive solutions across various domains including supply chain management, enterprise resource planning (ERP), product lifecycle management (PLM), and business process outsourcing. With a focus on enhancing operational efficiency, CGS offers applications, learning solutions, and outsourcing services to support the fundamental business activities of its clients. The company integrates advanced technologies, including augmented reality and business intelligence, to facilitate digital transformation and improve customer experience.

📋 Description

• Provide remote L1/L2 technical support via phone, email, and chat. • Troubleshoot hardware and software incidents in enterprise environments. • Investigate problems in Windows Server, Linux, and VMware environments. • Analyze system behavior, identify causes, and provide technical solutions. • Assist customers in server configuration, installation, and administration processes. • Manage and document incidents in ticketing systems. • Collaborate with escalation teams for complex technical cases.

🎯 Requirements

• 2–3 years of experience in Technical Support, Infrastructure Support, or IT Helpdesk roles, preferably within the healthcare industry. • Basic knowledge of enterprise server architecture and hardware components. • Knowledge of Windows Server administration, Linux environments, or VMware virtualization. • Experience with troubleshooting and incident management processes. • Analytical thinking and good problem-solving skills. • Ability to work independently in a dynamic technical environment. • Knowledge of virtualization concepts relevant to healthcare technologies.