
501 - 1000 employees
🔌 API
💳 Fintech
🔒 Cybersecurity
💰 $170M Series F on 2022-05
API • Fintech • Cybersecurity
Chainalysis is the leading blockchain data platform that provides blockchain intelligence solutions for various sectors, including law enforcement, regulators, financial institutions, and centralized exchanges. The company helps organizations tackle crypto challenges, ensure compliance with regulations, and mitigate risks associated with cryptocurrency transactions through its innovative solutions and insights. With an R&D hub known as Chainalysis Labs, the company is dedicated to advancing blockchain intelligence and supporting a safer digital economy.
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501 - 1000 employees
🔌 API
💳 Fintech
🔒 Cybersecurity
💰 $170M Series F on 2022-05
API • Fintech • Cybersecurity
Chainalysis is the leading blockchain data platform that provides blockchain intelligence solutions for various sectors, including law enforcement, regulators, financial institutions, and centralized exchanges. The company helps organizations tackle crypto challenges, ensure compliance with regulations, and mitigate risks associated with cryptocurrency transactions through its innovative solutions and insights. With an R&D hub known as Chainalysis Labs, the company is dedicated to advancing blockchain intelligence and supporting a safer digital economy.
• Own onboarding and deployment for strategic accounts, building adoption plans with clear success criteria • Advise compliance, investigations, and executive stakeholders as the primary technical point of contact • Deliver product training, workshops, and enablement • Translate customer workflows and pain points into solution designs, integrations, and platform configurations • Monitor usage and engagement trends to identify expansion opportunities and early churn risk, and act on both • Partner with Sales on renewals, expansion, and account strategy, contributing to retention and growth targets • Collaborate with Support, Product, and Engineering to resolve escalations and channel structured field feedback into the roadmap • Represent Chainalysis at industry events, customer forums, and conferences across the region • Contribute to team playbooks and documentation • Support Chainalysis, a blockchain data platform, in helping organizations investigate illicit activity, manage risk exposure, and develop market solutions
• 5+ years in customer-facing roles at a high-growth technology company, including customer success, solutions architecture, presales, technical account management, or enterprise consulting • Track record of owning enterprise accounts and managing senior and executive stakeholders through complex, multi-month deployments • Working knowledge of cryptocurrency and blockchain, including transactions, wallets, exchanges, and stablecoins • Understanding of how blockchain intersects with AML, compliance, or investigative workflows • Exceptional written and verbal communication skills • Professional fluency in English • Comfort with APIs, data analysis, and logic-based workflows, with and without AI agents • Ability to operate independently in a fast-paced, ambiguous environment with a high degree of ownership • Direct experience in financial crime, AML/CFT, fraud, law enforcement, or financial regulation is nice to have • Hands-on experience with blockchain intelligence or analytics tooling is nice to have • Relevant certifications such as CAMS or CCI are nice to have • Experience supporting public sector customers or financial institutions in Africa is nice to have • An additional European or Arabic language is nice to have • Must be based in or willing to locate to Johannesburg • Must have necessary permits/authorization to work in the advertised location • No relocation payment is provided
• Remote work arrangement • Diversity and inclusion commitment • Interview-process accommodations for disabilities • Voluntary and anonymous identification survey • Applicant data privacy protections • Opportunity to participate in AI experimentation and capability development
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