Bilingual Virtual Claims Helper

Job not on LinkedIn

🕒 March 27

🗣️🇫🇷 French Required

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Logo of ChangeMakers

ChangeMakers

201 - 500 employees

🌍 Social Impact

🤝 B2B

🌾 Agriculture

Social Impact • B2B • Agriculture

ChangeMakers is a Canadian-based communications and consulting firm that helps organizations anticipate, navigate, and create change through PR and reputation management, social impact consulting, marketing and advertising, and organizational change management. The agency also provides specialized support for agribusiness and international trade, health-sector communications, data intelligence and crisis response, and offers training and reputation measurement tools. ChangeMakers works with corporate, public sector and nonprofit clients across North America to build trust, drive impact, and manage high-stakes communications and stakeholder engagement.

📋 Description

• Soutenir les membres du groupe virtuellement en leur fournissant des informations, des ressources et de l’aide pour remplir leur formulaire de réclamation d’une manière tenant compte des traumatismes et culturellement sûre. • Aider les réclamants à remplir les formulaires de réclamation et les mettre en contact avec des services de soutiens en mieux-être, juridiques et culturels. • Exécuter le travail de manière sécuritaire, en suivant la formation, les directives et les protocoles établis en matière de santé et de sécurité.

🎯 Requirements

• Bilingue en français et en anglais requis • Expérience de travail avec les peuples et communautés autochtones (trois ans ou plus) • Connaissance approfondie des systèmes de gestion des relations avec la clientèle (GRC) • Utilisation des outils Microsoft et autres plateformes de bases de données • Aptitude à travailler professionnellement dans une langue autochtone (atout) • Accès à un espace de travail calme et privé avec une connexion Internet fiable • Conformité aux lois et politiques organisationnelles sur la santé et la sécurité.

🏖️ Benefits

• Rémunération annuelle de départ de 60 000 $ à 65 000 $ • Ensemble d’avantages sociaux intéressants

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