Senior Specialist, Experience, Technology, Compliance

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🕒 May 27

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ChangeMakers

WebsiteLinkedInAll Job Openings

201 - 500 employees

🌍 Social Impact

🤝 B2B

🌾 Agriculture

Social Impact • B2B • Agriculture

ChangeMakers is a Canadian-based communications and consulting firm that helps organizations anticipate, navigate, and create change through PR and reputation management, social impact consulting, marketing and advertising, and organizational change management. The agency also provides specialized support for agribusiness and international trade, health-sector communications, data intelligence and crisis response, and offers training and reputation measurement tools. ChangeMakers works with corporate, public sector and nonprofit clients across North America to build trust, drive impact, and manage high-stakes communications and stakeholder engagement.

📋 Description

• Structure and manage data in customer relationship management systems • Complete quality assurance related to data standards and accuracy • Manage email and SMS campaign deployment across a range of initiatives • Administer HubSpot (forms, consent and subscription types, contacts and segmentation, workflows, automation, reporting dashboards) • Implement platform updates and enhancements without custom coding • Maintain data integrity, naming conventions and configuration standards • Participate in QA for new pages, forms, workflows and releases • Provide internal training, guides and documentation on platform features and standard tasks

🎯 Requirements

• 3-5 years of experience working with HubSpot or similar platforms • College or university degree in Marketing, Digital Communications or a related field, or an equivalent combination of education and experience • Strong technical aptitude without a need for developer level coding skills • Experience configuring workflows, forms, permissions and automation in CRM platforms • Strong documentation skills and a systems thinking approach to platforms and data • Ability to translate business needs into technical configuration with clear rationale • Experience working across multiple platforms, teams and business units, while following governance, standards and roadmaps for web and digital platforms and coaching others on platform use and configuration standards • Ability to travel occasionally to internal meetings or client engagements

🏖️ Benefits

• rewarding benefits package