Senior Technical Program Manager

November 10

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Channel Factory

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Advertising • Media • SaaS

Channel Factory is a company that provides advanced solutions for video advertising across social media platforms. They focus on ensuring brand safety and suitability by categorizing content to align with advertisers' needs. Their proprietary technology helps brands avoid harmful or unsuitable content, aiming to amplify positive and contextually relevant content to drive commercial benefits. Channel Factory is known for its social responsibility, promoting inclusivity and supporting under-represented creators. They work predominantly in media and advertising, offering services through self-service platforms and managed options, with a strong global presence.

51 - 200 employees

📱 Media

☁️ SaaS

📋 Description

• Lead cross-functional delivery of major technical projects spanning product, engineering, data science, infrastructure, and security. • Design and maintain lightweight processes (e.g., RFCs, design reviews) that clarify scope, capture trade-offs, and keep decision-making transparent. • Drive end-to-end program execution using Jira, Confluence, and/or other project management tools (e.g., Trello, Asana, ClickUp, Smartsheet, etc.) as systems of record. • Establish and uphold documentation standards, ensuring that information remains accessible, current, and actionable. • Partner with Product and Engineering leaders to define realistic timelines, manage scope, and communicate risks clearly and early. • Translate complex technical initiatives, including those involving AI models, LLMs, and agentic systems — into actionable plans for non-technical stakeholders. • Coordinate effectively across time zones and remote teams, communicating asynchronously with intent and timing outreach to ensure responsiveness. • Foster strong relationships with vendors and third-party partners, ensuring delivery alignment and clear accountability. • Support (and potentially lead) transitions of projects from third-party ownership to internal teams. • Facilitate key planning ceremonies such as kickoffs, retrospectives, roadmap reviews, and quarterly planning sessions. • Provide concise, data-driven updates to leadership and executive teams, ensuring visibility into milestones, blockers, and next steps. • Coach technical and product leads on planning discipline, estimation, and stakeholder communication. • Balance empathy with accountability, keeping teams focused while navigating trade-offs with professionalism. • Demonstrate judgment in ambiguity, recognizing when additional discussion no longer improves outcomes and making decisions to maintain momentum. • Promote human-in-the-loop principles as a force multiplier for collaboration, change management, and AI adoption across teams. • All other tasks as required.

🎯 Requirements

• 5–7+ years of technical program or project management experience in adtech, SaaS, or a high-growth engineering environment. Bonus if you have PMP certification. • Proven experience leading multi-disciplinary projects involving engineering, data science, and product teams. • Strong background in AdTech or related domains (DSPs, SSPs, programmatic, measurement, or marketing platforms preferred). • Technical fluency in software development lifecycles, APIs, data pipelines, and cloud infrastructure. • Working familiarity with AI/ML concepts, LLMs, and agentic product development cycles. • Deep knowledge of Agile, Scrum, and Kanban frameworks, and the ability to adapt process rigor based on project context (e.g., internal vs. vendor-led). • Proficiency in Jira, Confluence, and/or similar project management systems (e.g., Trello, Asana, ClickUp, Smartsheet). • Skilled in creating structured visibility for leadership through metrics, dashboards, and status reporting. • Comfortable operating in global, remote-first environments, collaborating across multiple time zones and cultures. • Exceptional verbal and written communication skills, able to engage confidently with C-Suite leaders, large audiences, and small teams alike. • Experience working with vendors and external partners to align on delivery milestones, contracts, and performance. • Understanding of media and measurement metrics such as VCR, CTR, CPM, brand lift, and attribution. • Track record of working within global organizations with company revenues in the high six figures or above. • Incredibly detail-oriented, tailoring messaging for documentation, emails, and/or chat-based communications with a bias for action, able to manage competing priorities without losing momentum. • Demonstrated ability to influence and align diverse stakeholders without formal authority • Confident in holding tough conversations about scope, timelines, and quality with empathy and clarity. • Deep appreciation for the human element in execution, understanding that success depends on both systems and people. • Ability to travel for meetings, trainings, offsites, events, etc.

🏖️ Benefits

• Work with a leading startup in a high-demand industry, and you would be working with like-minded experts aiming to transform video ad operations • Competitive salary • Comprehensive medical benefits (Medical, Vision, Dental, and Life Insurance) • Cell phone and Wifi Reimbursement • Bill Spend Stipend • Gym Stipend • Work-life flexibility – we value your contributions above all