Technical Services Support Manager – Construction Materials

🕒 April 16

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Logo of Chase Corporation

Chase Corporation

501 - 1000 employees

🤝 B2B

B2B • Industrial • Infrastructure

Chase Corporation is a global specialty chemicals and materials manufacturer producing adhesives, electronic conformal coatings, industrial tapes, waterproofing systems, and corrosion-protection solutions for high-reliability applications across infrastructure, construction, industrial, and electronics markets. The company supplies products like cable-pulling tape (Muletape), moldable epoxy putties, and HumiSeal conformal coatings to distributors and industrial customers worldwide.

📋 Description

• Support revenue growth by partnering with Regional Sales Managers and Inside Sellers on complex opportunities. • Assist in managing the sales funnel for technically driven projects, including qualification, solution development, and closing. • Participate in creation of content and be the SME liaison for marketing activities. • Provide technical and application support for company products, ensuring proper utilization and handling both pre and post sale. • Conduct virtual training courses and educational webinars to build product awareness and support growth strategies. • Document customer interactions, technical support cases, and project details in CRM.

🎯 Requirements

• Minimum 5 years of technical service experience in the construction market. • Knowledge of the construction industry terminology and regulations. • Experience with funnel management and proficiency in CRM software. • Strong communication, negotiation, and presentation skills. • Self-directed, with the ability to work independently and collaboratively. • Strong analytical and computer skills (Excel, Word, PowerPoint, Outlook). • High personal savvy with the ability to build long-term customer relationships.

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