Subject Matter Expert – Digital Marketing

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🕒 June 29

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Chegg Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛍️ eCommerce

📚 Education

☁️ SaaS

eCommerce • Education • SaaS

Chegg Inc. is a software development company that provides individualized learning support to students pursuing their educational journeys. Available on demand 24/7, the Chegg platform is powered by over a decade of learning insights and offers AI-powered academic support. It connects students with a vast network of subject matter experts to ensure quality learning and helps millions of students build essential academic, life, and job skills for success.

📋 Description

• Conduct mentoring sessions and live lessons on assigned digital marketing topics • Maintain a QA score of 80% or above in all student interactions and deliverables • Provide on-demand academic support, including tailored guidance and video explanations, to help students clarify concepts and apply them to their assignments • Participate in Q&A sessions to reinforce student understanding and application of concepts • Contribute to discussions and share relevant resources within the student community to keep learners engaged and informed • Review and grade student assignments according to defined guidelines and benchmarks • Deliver clear, actionable feedback to help students improve their submissions • Check grading work to ensure accuracy and compliance with updated processes • Review content from approved sources to confirm accuracy, relevance, and alignment with course objectives • Share observations on skill gaps or process challenges to support ongoing improvements • Assist in onboarding activities for new team members during their initial training period • Provide day-to-day support to ensure grading and feedback maintain consistent quality • Suggest curriculum updates or additions based on learner needs and market trends • Share ideas for new course topics aligned with current digital marketing practices • Recommend refinements to process documents for better efficiency and clarity • Research and share tools, resources, and emerging technologies to enhance subject delivery • Monitor grading volumes to help identify potential workload adjustments • Contribute to preparing performance summaries for grading activities • Review graded checkpoints, Slack discussions, and on-demand support sessions to ensure quality compliance • Suggest improvements based on analysis of content quality and learner interactions.

🎯 Requirements

• Minimum 3 years of professional experience in digital marketing or a related field • Strong communication skills to deliver live lessons and interact with a U.S.-based audience • Proficiency in Zoom and other online learning platforms • Solid understanding of digital marketing concepts, tools, and best practices, supported by a relevant degree • Familiarity with subject-specific software and tools such as Google Analytics, Google Ads, Meta Business Suite, SEO tools, email marketing platforms, and content management systems.

🏖️ Benefits

• N/A