Retail Territory Manager

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🔥 9 minutes ago

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CHEP

10,000+ employees

🚗 Transport

Transport • Sustainability

CHEP is a global leader in supply chain management, offering pallet and container pooling solutions. The company provides high-quality wooden and plastic pallets for industries, automobile supply chains, and retail environments. With a focus on sustainability, CHEP operates a circular economy model, reusing and recycling containers to minimize waste and reduce carbon footprints. They maintain a vast network of service centers and facilitate efficient, sustainable logistics for some of the world's largest companies, leveraging their extensive reach to enhance supply chain efficiency and collaboration worldwide.

📋 Description

• Establish and maintain strong relationships with key stakeholders at pallet receiving locations • Drive improvements in collection performance by identifying route causes of failure • Enhance customer satisfaction by conducting regular visits and providing training for retailer staff • Ensure the successful onboarding and implementation of new customers • Manage and execute audit programs within the account portfolio • Collaborate with internal teams and external partners to support business growth initiatives • Monitor asset control metrics to proactively identify areas for improvement

🎯 Requirements

• A full UK driving licence • 2+ years’ experience in a customer facing or field based role • 2+ years’ experience in Customer Service or Account Management within a service led or FMCG environment • Strong attention to detail with the ability to analyse data and spot trends • A people focused approach with confidence in influencing and problem solving

🏖️ Benefits

• Annual bonus (typically 10%) • Generous share scheme • Company Car • Private healthcare (single cover) • Field based/remote working • 25 days holiday + statutory leave, with option to buy/sell 5 days • Up to 7.5% company pension • Life Assurance & Employee Assistance Programme

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