Quality Assurance, Salesforce

🕒 March 24

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Cherokee Federal

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1969

🏛️ Government

🔐 Security

🏢 Enterprise

Government • Security • Enterprise

Cherokee Federal is a U. S. federal systems integrator and government contractor that empowers mission success for more than 60 U. S. federal agencies. With a global workforce of over 5,000, it delivers advanced technology (cloud, cybersecurity, data & analytics), health services, intelligence analysis and operational support, logistics and sustainment, mission-critical manufacturing, program and engineering technical services, and dynamic contracting solutions to support federal priorities and national security. Cherokee Federal is part of Cherokee Nation Businesses and focuses on mission-focused, U. S. -made solutions.

📋 Description

• Develop and execute comprehensive test plans, test cases, and test scripts to validate Salesforce functionality, configurations, and customizations. • Collaborate with business stakeholders, developers, and administrators to gather requirements and ensure test coverage aligns with business needs. • Conduct functional, integration, system, and regression testing for Salesforce applications, ensuring adherence to established quality standards. • Identify, document, and track defects and issues using a defect tracking system, and collaborate with technical teams to ensure timely resolution. • Create and maintain test data and test environments, ensuring accurate and representative test scenarios. • Develop and maintain automated test scripts and tools to streamline the testing process and improve efficiency. • Participate in the release management process, including reviewing deployment plans and providing input on the release readiness of Salesforce applications. • Collaborate with cross-functional teams to understand business processes and requirements, ensuring testing aligns with end-to-end business workflows. • Continuously improve QA processes and methodologies, identifying opportunities for optimization and implementing enhancements. • Stay updated on Salesforce releases, new features, and industry trends, and assess their impact on QA processes and testing strategies. • Provide feedback and recommendations on user experience, system performance, and overall quality improvements.

🎯 Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field. • US. Citizenship is required • Salesforce certified (Administrator preferred). • Shall have a minimum of four (4) years of general work experience. • Experience testing enterprise software solutions. • Shall have three (3) years of experience in troubleshooting software. • Shall have experience working in Salesforce and Agile development processes. • Preferred public sector experience or multiple Salesforce project implementation experience • Experience in coordinating and executing test events, creating test reports, testing IT hardware, software, systems, and networks. • Strong technical expertise in Salesforce platform and applications, with a solid understanding of Salesforce functionalities, configurations, and data models. • Experience in test planning, test case development, and execution for Salesforce projects. • Proficient in using QA tools and methodologies, including test management tools, defect tracking systems, and test automation frameworks. • Familiarity with test automation tools, such as Selenium, Katalon Sutdio, or Salesforce-specific tools like Salesforce DX or Apex Test Classes. • Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and provide detailed defect reports. • Knowledge of Agile or Scrum methodologies, with experience in working in Agile development teams. • Salesforce certifications (e.g., Salesforce Administrator, Salesforce Certified Platform App Builder) are preferred. • Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams. • Attention to detail and the ability to work in a fast-paced environment with multiple priorities and deadlines. • Eligible to obtain and maintain Government Public Trust Clearance • Must pass pre-employment qualifications of Cherokee Federal.

🏖️ Benefits

• Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.