Student Success Executive

Job not on LinkedIn

🕒 August 17

🇮🇳 India – Remote

💵 ₹17k - ₹19k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Executive

👻 Ghost score 12%

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Logo of Chess Gaja

Chess Gaja

2 - 10 employees

Founded 2019

📚 Education

👥 B2C

Education • B2C

Chess Gaja is an online chess instruction provider. Chess Gaja offers online chess classes for learners of all ages and skill levels, delivered through its website to help students improve their chess knowledge and play.

📋 Description

• Manage parent and student communication via WhatsApp Business and email across global time zones • Send payment reminders, class updates, and performance reports on a strict weekly schedule • Coordinate feedback between 40+ coaches and parents • Maintain accurate records in Zoho CRM • Serve as the first point of contact for Chess Gaja families • Work the 5:00 AM–2:00 PM IST shift after probation • Complete probation training on a 9:00 AM–6:00 PM schedule • Work Wednesday to Monday after probation, with Tuesday as the weekly off • Join as an immediate joiner

🎯 Requirements

• Basic love for chess; 1000+ rating on Chess.com or Lichess is a plus, not mandatory • Fluent professional, polite English with strong grammar • Comfortable using ChatGPT, Sheets, and Zoho independently • Seeking a long-term remote career • Strong process orientation and follow-up discipline • Reliable laptop and mobile • Reliable home internet connection of 50+ Mbps • Immediate availability preferred/required by the posting • Must work the specified shifts and schedules • Must complete a 3-month probation period • Must provide a 2-month notice period for resignation after probation

🏖️ Benefits

• ₹17,000 – ₹19,000 monthly take-home compensation • Yearly retention bonus accrued from a component of monthly salary and paid annually after each completed year of service • Direct mentorship exposure to a Grandmaster and global operations • Hands-on mastery of Zoho One • Stable, structured team • 100% permanent remote — no commute required

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