Project Director, Opening Services – Northeast Region

🕒 May 19

🗽 New York – Remote

🗽 New York – Remote

💵 $114.9k - $135k / year

⏰ Full Time

🔴 Lead

👔 Director

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Choice Hotels International

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1939

Hospitality

Choice Hotels International is a prominent hospitality company specializing in hotel franchising. Known for its diverse portfolio of hotels, they focus on providing a wide range of accommodations, from upscale to economy. Choice Hotels is also involved in supporting local communities through its programs like 'Your Community, Your Choice. ' With a commitment to diversity, equity, and giving back, Choice Hotels aims to create rewarding career paths for its associates while contributing positively to society. The company also focuses on developing hotel ownership opportunities for underrepresented entrepreneurs.

📋 Description

• Deliver new hotel openings with project management, training, operational development, milestone tracking, and single-point-of-contact service. • Perform onsite/virtual consultation throughout the various stages of the opening process. • Oversee the hotel onboarding progress to ensure compliance with brand standards, design requirements, Rules & Regulations, and enforce the Property Improvement Plan (PIP) as needed. • Guide owners using a range of onboarding tools, including the openings portal and Choice Connect, which offers helpful resources throughout the onboarding process. • Manage the hotel data migration into Choice’s PROP-EL tool for accurate distribution on Choice channels and third-party sites. • Enforce and monitor our franchisees to use Choice approved vendors and services during the purchasing stages prior to opening. • Oversee and track hotel consultations and openings to ensure brand design and PIP/new construction compliance, monitor PIP completion for timely conversion property openings, and serve as liaison between owners and CHI Architecture and Design on new construction or conversion requirements. • Aide owners on opening obstacles, sourcing issues, and provide expedited solutions to avoid delays in opening. • Implement pre-opening training programs by Choice so that both owners and hotel managers are familiar with Choice’s operational procedures. • Communicate to compliance committee if an opening needs an extension or a project is not moving forward.

🎯 Requirements

• 5+ years of relevant experience, including extensive hotel operations • Bachelor's degree or equivalent years of experience • Strong organizational skills with the ability to manage multiple projects simultaneously • Ability to multitask and manage high stress complexities associated with project management and opening requirements • Must have strong customer service, training, consultation, and negotiating skills • Multi property experience a plus • Demonstrate proficiency in use and coaching of proprietary and industry technologies • Possess significant property and/or above-property-level hotel operations and sales/marketing experience • Proficient in Microsoft Office, Salesforce, Project Management tools • Ability to utilize AI tools • Requires excellent written and verbal communication skills

🏖️ Benefits

• Competitive compensation and benefits, including medical, dental, and vision coverage • Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance • Financial benefits for retirement and health savings • Employee recognition programs • Discounts at Choice hotels worldwide