Senior Cloud DevOps Developer

🔥 8 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

👻 Ghost score 10%

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CI&T

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1995

💼 Consulting

🏥 Healthcare

📣 Marketing

💰 $5.5M Venture Round on 2014-04

Consulting • Healthcare • Marketing

CI&T is a global tech transformation specialist focusing on helping organizations navigate their technology journey. With services spanning from application modernization and cloud solutions to AI-driven data analytics and customer experience, CI&T empowers businesses to accelerate their growth and maximize operational efficiency. The company emphasizes digital product design, strategy consulting, and immersive experiences, ensuring a robust support system for enterprises in various industries.

📋 Description

• Lead the creation and structuring of the Managed Services area, including processes, operating rhythms, metrics, and the operating model. • Collaborate with the Sales and Practices teams to create commercial playbooks and position the Agentic Ops offering in the market. • Actively contribute to the Agentic Ops product vision by conducting user interviews, mapping journeys, and prioritizing features. • Work closely with strategic clients, understanding their pain points and ensuring that solutions deliver real impact. • Manage success metrics, including recurring revenue, NPS, retention, and expansion within support accounts. • Connect Operations, Sales, Partnerships, and Marketing to ensure consistency and speed. • Build the area’s culture, processes, product vision, and go-to-market strategy.

🎯 Requirements

• Experience managing technical teams focused on support, operations, or managed services. • Knowledge of SRE, ITSM, and modern service operations practices. • A practical understanding of artificial intelligence—you do not need to build models, but you must know enough to make strategic AI decisions. • Strong communication skills and comfort in client-facing environments—you enjoy engaging directly with clients and can simplify complex topics. • Advanced English proficiency—client and global stakeholder meetings. • Experience with product management (product management, discovery, roadmapping, and user research) is a plus.

🏖️ Benefits

• Health and dental insurance • Meal and food allowance • Childcare assistance • Extended paternity leave • Partnerships with gyms and health and wellness professionals through Wellhub (Gympass) and TotalPass • Profit Sharing and Results Participation (PLR) • Life insurance • Continuous learning platform (CI&T University) • Discount club • Free online platform dedicated to physical, mental, and overall well-being • Pregnancy and responsible parenting course • Partnerships with online learning platforms • Language learning platform • Health and well-being team • Inclusion specialists and affinity groups • Support and accommodations for people with disabilities during the selection process • Support obtaining an assessment for people with disabilities

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