Client Services Manager

🔥 12 minutes ago

🌐 Germany, United States – Remote

🇩🇪 Germany – Remote 🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cielo Talent

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

📦 Logistics

👥 HR Tech

Healthcare • Logistics • HR Tech

Cielo Talent is a global talent acquisition partner that offers a range of solutions in recruitment process outsourcing, contingent workforce management, and talent acquisition consulting. They leverage advanced technology, including AI, to provide tailored solutions for businesses seeking to fill specific talent needs. With a focus on diversity, equity, and inclusion, Cielo aims to partner with organizations worldwide to improve their talent acquisition strategies. They work across various industries, such as healthcare, life sciences, and technology, to deliver effective and efficient hiring solutions.

📋 Description

• Lead all recruiting operations capabilities, including sourcing, screening, and coordination functions • Work with the team day-to-day to meet performance goals and objectives • Maximize Cielo resources to meet goals • Hire, manage performance, and support career development for a recruiting team • Develop recruiting metrics and analytics with the Client Services Director • Provide leadership, inspiration, and coaching to the recruiting team • Establish regular communications, including one-to-one meetings and team meetings • Drive comprehensive, strategic hiring strategies, passive candidate outreach, recruitment marketing plans, and recruitment technology utilization • Manage programs, events, and campaigns to build candidate pipelines and drive recruiting strategy • Build relationships with client stakeholders and become embedded in client organizations • Partner with internal Cielo teams and client leaders on new client implementation • Execute Strategic Account Plans with client HR and key stakeholders • Lead and develop team meetings and partner with the Client Services Director on business reviews • Work with recruiters and hiring leaders to foster relationships and build trust • Support recruitment process needs for one or more clients • Manage Cielo-specific metric reports and P&L • Manage budgets and expense-tracking systems • Drive standardization, continuous improvement, and process consistency • Share best practices and drive organizational initiatives as part of the Cielo Client Service Management team • Perform additional duties as assigned

🎯 Requirements

• Bachelor’s degree is required; equivalent experience may be considered • Minimum of five or more years’ results-oriented leadership experience in talent acquisition or human resources • Experience leading both virtual and on-site teams in a corporate talent acquisition function, either in-house or in an RPO environment • Experience using recruitment technologies such as Applicant Tracking Systems (ATS) and social media tools • Strong proficiency in the Microsoft Office Suite • Ability to lead recruiting operations including sourcing, screening, and coordination • Ability to manage hiring, performance management, and career development for recruiting teams • Ability to develop recruiting metrics and analytics • Ability to develop strategic hiring strategies, passive candidate outreach, recruitment marketing plans, and use recruitment technologies • Ability to manage budgets, expenses, P&L, and operational processes • Equivalent experience may be considered in place of the required bachelor’s degree

🏖️ Benefits

• Full-time position: 40 hours per week • Remote work permitted