Senior Technical Writer

🔥 0 minutes ago

🇨🇭 Switzerland – Remote

⏰ Full Time

🟠 Senior

🔏 Technical Writer

👻 Ghost score 10%

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Logo of Cisco

Cisco

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Create, update and maintain Isovalent Enterprise Platform and Hypershield documentation • Contribute to technical documentation efforts for Isovalent’s Cilium distribution and Hypershield, including operational documentation, training, and guides • Work closely with engineering and solution architects to create high-quality technical content • Conduct reviews and surveys with customers to improve documentation and information architecture • Share documentation and developer content best practices with maintainers, product development teams, and the community • Build a culture of documentation in the community and at the company • Collaborate with engineering peers to convert subject matter expertise into high-quality documentation

🎯 Requirements

• 5+ years of experience as a Technical writer for Enterprise products • Experienced in networking, security, and Cloud Native technologies • Experienced in writing user guides, documentation and helping enterprise users • Passion for writing high-quality technical content • Hands on experience with documentation frameworks such as Sphinx, Hugo or ReadTheDocs is highly preferred • Experience in GitHub and Git revision management • Experience with leading user research to improve documentation is a plus • Collaboration with engineering peers to jointly convert knowledge from a subject matter experts to high-quality documentation • Understanding of markdown and restructured text • Excellent writing skills in English

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