
51 - 200 employees
Founded 2023
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
Civica US is a global leader in public sector software, providing solutions that help deliver critical services for citizens around the world. The company's software is utilized by over 5,000 public bodies globally, supporting more than 100 million citizens. Civica's products are designed to serve government departments, justice and court systems, education institutions, and health and care providers. Their capabilities include cloud and digital services, data analytics, financial management, people management, and governance risk compliance. As a GovTech company, Civica US specializes in creating software that improves outcomes and efficiencies across various public sector domains, aiding in administrative processes, data management, and citizen engagement.
🕒 September 22
Where this job comes from
Posted on Civica US's careers page, not through a job board
First seen by Remote Rocketship September 22
Still open on Civica US's site. Checked 2 days ago.

51 - 200 employees
Founded 2023
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
Civica US is a global leader in public sector software, providing solutions that help deliver critical services for citizens around the world. The company's software is utilized by over 5,000 public bodies globally, supporting more than 100 million citizens. Civica's products are designed to serve government departments, justice and court systems, education institutions, and health and care providers. Their capabilities include cloud and digital services, data analytics, financial management, people management, and governance risk compliance. As a GovTech company, Civica US specializes in creating software that improves outcomes and efficiencies across various public sector domains, aiding in administrative processes, data management, and citizen engagement.
• Lead and develop a geographically distributed Infrastructure team across the UK, India, and APAC • Manage priorities, resources, and delivery across projects, operations, incidents, and escalations • Drive operational excellence across Azure, hybrid infrastructure, networking, storage, backup, monitoring, automation, and resilience services • Lead critical infrastructure incident response, service recovery, and continuous improvement initiatives • Ensure infrastructure services meet quality, security, governance, and operational standards • Support cloud transformation, data centre exit, M&A integration, and infrastructure modernisation programmes • Promote automation, service optimisation, FinOps, and capacity management best practices • Collaborate with Security, IAM, Network Services, Helpdesk, and business stakeholders on enterprise priorities • Manage team performance, capability development, and workforce planning • Report on delivery progress, risks, dependencies, and operational performance
• Leadership of remote and geographically distributed teams • Infrastructure delivery and operational management • Resource, project, and capacity planning • Incident and escalation management • People leadership, coaching, and performance development • Risk, dependency, and stakeholder management • Continuous improvement and service quality focus • FinOps, optimisation, and cost awareness • Strong communication and decision-making skills • Technical understanding of Azure and hybrid infrastructure environments • Experience leading Infrastructure, Cloud, Platform Engineering, or IT Operations teams in enterprise environments • Proven success managing geographically distributed teams, operational services, and project delivery • Strong experience in resource, capacity, risk, and dependency management • Working knowledge of Azure, hybrid infrastructure, automation, resilience, disaster recovery, and service management • Relevant cloud, infrastructure, management, or project delivery certifications desirable • Preferred: managing global infrastructure or cloud engineering teams across multiple time zones • Preferred: delivering infrastructure projects within fast-paced enterprise environments • Preferred: leading teams through transformation, migration, data centre exit, or M&A initiatives • Preferred: improving service reliability, operational maturity, and engineering practices • Preferred: working with Security, Architecture, IAM, and Operations teams to manage delivery and risk • Preferred: knowledge of FinOps, resilience, disaster recovery, backup, and capacity planning • Preferred: hands-on experience with Azure, automation, and platform services • Preferred: building high-performing, accountable, and inclusive engineering teams
• Inclusive, safe, and welcoming environment • Learning and professional growth opportunities • Days of Difference leave to volunteer for a charity of your choice • Flexible work options, including part-time work, adjusted hours, staggered shifts, and hybrid or remote working • Work–life balance support
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