Quality Manager – Packaging

Job not on LinkedIn

🕒 September 15

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 21%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DS Smith

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1940

🍽️ Food & Beverage

📦 Logistics

💼 Consulting

Food & Beverage • Logistics • Consulting

DS Smith is a provider of sustainable packaging solutions, paper products, and recycling services. The company focuses on innovation in packaging to support a circular economy, aiming to use recyclable materials and reduce plastic waste. DS Smith operates internationally, offering packaging for various industries, including consumer goods, industrial solutions, and retail. It emphasizes environmental sustainability and community engagement through strategic initiatives and partnerships. Additionally, DS Smith provides end-to-end retail services and advanced packaging systems.

📋 Description

• Lead qualification, approval, monitoring, and ongoing management of third-party manufacturing and packaging suppliers • Conduct supplier audits, vendor assessments, and participate in customer accreditation audits • Support new product introductions through supplier identification, assessment, and qualification • Manage supplier-related quality events, including change controls, deviations, escalations, recalls, corrective actions, and compliance issues • Develop, maintain, and review supplier quality documentation, including Quality Agreements, qualification statements, performance metrics, and remediation plans • Monitor supplier quality performance through KPIs and PPM measures • Drive continuous improvement initiatives and corrective actions • Investigate and resolve supplier quality issues, customer complaints, and non-conformance reports (NCRs) • Collaborate with suppliers, customers, and cross-functional teams to strengthen quality, compliance, and operational performance • Support supplier release and approval processes in SAP and Lock-IT • Recommend and implement process improvements to enhance product quality, compliance, and on-time delivery performance • Manage customer quality documentation requests and maintain accurate quality assurance systems, specifications, and records

🎯 Requirements

• Proven experience in a Supplier Quality Management, Quality Assurance, or Quality Engineering role, ideally within the packaging industry • Strong knowledge of quality management systems, supplier quality processes, and continuous improvement methodologies • Proven experience managing supplier qualification, supplier audits, performance monitoring, corrective and preventive actions, and continuous improvement programmes • Sound understanding of packaging manufacturing processes, supply chain operations, and associated quality and compliance requirements • Proven experience supporting customer audit programmes and working directly with suppliers to resolve quality issues and drive performance improvements • Strong analytical and problem-solving skills, including root cause identification and corrective action implementation • Proficiency in Microsoft Office applications and experience using SAP or similar ERP systems • Excellent stakeholder management, influencing, and communication skills • Fluency in English required • Ability to build strong relationships with suppliers, customers, and internal teams • Willingness and ability to travel regularly to supplier, customer, and manufacturing sites across India, typically three days per week

🏖️ Benefits

• Diverse, motivated, and engaged workforce • Culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed • Autonomy to influence supplier quality strategy, drive continuous improvement, and make a tangible impact on customer satisfaction and business performance

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