Install Engineer

Job not on LinkedIn

3 days ago

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

💵 $30k - $40k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

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Clandestine Product Development

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Hardware • B2B

Clandestine Product Development is a technology-focused product development firm that designs and engineers physical products for forward-thinking clients. They provide industrial design, mechanical engineering, prototyping, production support, and branding services, and have experience building complex hardware such as robotic systems and automotive- and media-related products. The company operates studios in Austin and Singapore and partners with clients to take concepts from research through production.

1 - 10 employees

Founded 2008

🔧 Hardware

🤝 B2B

📋 Description

• Provide end-user support and training, release/upgrade support and testing, sales support and new client onboarding. • Perform on-site installation and configuration of Kinetic Global’s Panic Solution at client properties, ensuring full functionality and integration with existing systems. • Conduct troubleshooting, testing, and maintenance to guarantee system reliability and optimal performance. • Collaborate with clients to assess site-specific requirements and adapt installation plans to meet unique needs. • Develop expertise in security systems and wireless technologies to address technical challenges effectively. • Train hotel staff on system operations, user interfaces, and emergency procedures to promote customer confidence and usability. • Work closely with internal teams to communicate feedback, resolve escalated issues, and contribute to continuous product improvement. • Maintain meticulous documentation for each installation, including diagrams, specifications, testing reports, and system configurations.

🎯 Requirements

• Bachelor’s degree in engineering, information technology, or a related field, or equivalent technical experience. • Proven track record in the installation and configuration of security or related technology systems, preferably in hospitality environments. • Strong problem-solving skills with the ability to analyze and resolve issues independently or as part of a collaborative team. • Familiarity with networking concepts, wireless protocols, and security technologies. • Excellent communication skills to engage effectively with clients and internal stakeholders. • Ability to work in dynamic environments, manage tight deadlines, and travel to client sites as required. • Customer-focused mindset with a passion for delivering outstanding service and building trusted relationships.