HR & Operations Specialist – Growth Support

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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ClearDesk

WebsiteLinkedInAll Job Openings

51 - 200 employees

👥 HR Tech

🤝 B2B

🎯 Recruiter

HR Tech • B2B • Recruitment

ClearDesk is a company that specializes in sourcing top offshore talent to help businesses build the right remote teams. They offer services for various roles including Sales Development Representative, Customer Service Coordinator, Marketing Coordinator, Real Estate Admin Assistant, Executive Assistant, HR Assistant, Bookkeeping Assistant, Legal Assistant, E-commerce Assistant, and Scheduler. Their focus is on providing specialized, scalable, and perfectly matched talent. ClearDesk promises cost savings, with no setup fees, no required contracts, and offers a 7-day money-back guarantee. They cater to both small and large businesses who need to leverage outsourced talent for efficiency and growth. The company is dedicated to matching businesses with college-educated, multi-lingual, and diverse talent pools that operate 24/7, aligning with the client's hours and timezone.

📋 Description

• Organize employee records, hours worked, pay information, and supporting documentation for payroll submission • Prepare billing information, verify data accuracy, generate invoices, and help keep billing cycles on track • Handle sensitive payroll, employee, and financial information with the highest level of professionalism and discretion • Screen applicants, coordinate interviews, maintain candidate communication, and support the hiring process from start to finish • Prepare onboarding documentation, collect required forms, and make sure new employees have everything they need on day one • Keep workforce records organized, complete, and current at all times • Serve as a coordination point between leadership, employees, clients, caregivers, and external partners • Answer incoming calls and provide professional, responsive support to everyone who reaches out • Coordinate meetings, appointments, and business activities with accuracy and follow-through • Support client onboarding by preparing documentation, collecting required information, and maintaining precise records • Manage follow-up communication and make sure every request is addressed promptly and professionally • Handle calendar management, document preparation, data entry, filing, and correspondence • Maintain organized, secure, and audit-ready digital filing systems • Track certifications, required documentation, and signatures to keep the company compliant at all times • Uphold confidentiality and compliance standards across every administrative function • Review administrative processes for accuracy and catch discrepancies before they become bigger issues • Create, update, and maintain SOPs, process documentation, and training materials • Research software and operational tools that can improve efficiency and support business growth • Provide cross-departmental support as business needs evolve

🎯 Requirements

• You have proven experience in payroll, invoicing, and administrative support — and accuracy is non-negotiable for you • You're a critical thinker who can identify a problem, work through it, and implement a fix without waiting to be told • You communicate clearly and professionally, whether you're writing an email to a client, speaking with a candidate, or briefing leadership • You learn fast, adapt faster, and you don't repeat the same mistake twice • You handle confidential information with discretion — always • You're comfortable managing multiple priorities across multiple departments without losing track of the details • You enjoy building and improving processes, not just following them • You pick up new software and systems quickly and look for tools that make your work better • You are willing to work in a US time zone schedule.

🏖️ Benefits

• We pay you fairly and on time • We provide prepaid HMO coverage for your peace of mind • We help you grow with tools, training, and honest feedback • We celebrate your wins • And above all, we actually care