Bilingual Energy Services Program Specialist, English/Spanish

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🌲 Oregon – Remote

🌲 Oregon – Remote

💵 $48.8k - $66.3k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💬 Bilingual

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CLEAResult

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

⚡ Energy

📚 Education

💰 Private Equity Round on 2013-06

Energy • Environmental Services • Education

CLEAResult is North America's largest provider of energy efficiency, energy transition, and decarbonization solutions, aimed at reducing energy consumption and promoting sustainable practices. They offer a comprehensive suite of services and technologies including energy-efficient product marketplaces, greenhouse gas emission tracking, and strategic energy planning. Their mission is to create an environmentally sustainable world by collaborating with utilities, governments, and private businesses to implement impactful energy-saving measures. CLEAResult also educates and trains individuals in best practices for energy efficiency, supporting a transition from carbon-producing power to clean energy sources.

📋 Description

• Manage a large number of energy efficiency upgrade projects at various phases, supporting customers and coordinating with contractors along the way • Provide assistance to English and Spanish-speaking customers and/or contractors via emails, inbound and outbound calls addressing inquiries related to energy program participation • Document conversations with customers, provide recommendations on products or services, and advise on program participation details • Support follow-up communications and next steps to current program participants as necessary • Identify and work with program team to remove roadblocks to project completion • Support customer qualification and conduct more complex data entry and incentive processing activities • Manage program data, and prepare, analyze, and review reports and spreadsheets for accuracy, completeness, errors, and eligibility • Maintain strong ongoing communications with participating customers to assess their needs and to receive feedback on their experience with program participation • Implement and propose programmatic enhancements in a way that will help level-up our internal capacity to provide energy-efficiency services to clients and residential initiatives we serve • Prepare and review required program participation documentation while coordinating with various departments, both internal and external • May be asked to participate and present at community events and raise awareness for programs to educate customers about energy-saving best practices, technologies, and available programs.

🎯 Requirements

• 2-5 years’ work experience with non-profit organizations, residential contracting, community organizing, environmental advocacy, energy efficiency and/or construction project management • Strong Microsoft Office skills, as well as strong writing and reporting skills • Strong communication and interpersonal skills • Ability to work under stress, interruptions, and tight deadlines • Fluency in both English and Spanish is required • Reliable transportation is a plus, as you will travel up to 10% in this role.

🏖️ Benefits

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours • 401(k) with company match • Paid vacation, sick, personal and parental leave time • Paid Volunteer Time: giving back to our communities is important to us • Employee Recognition Program – convert your recognition points into gift cards • Employee Assistance Program – offers benefits to help you manage daily responsibilities • Access to on-demand training courses to advance further in your career