Assistant Project Coordinator – Solar Campaign

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ClearSource BPO

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

☁️ SaaS

📡 Telecommunications

B2B • SaaS • Telecommunications

ClearSource BPO is a leader in integrating technology and innovation to provide cutting-edge solutions for customer experience management. The company utilizes artificial intelligence, speech analytics, generative AI, workforce management, agent assist, and automation to enhance customer care. ClearSource operates globally, with sites in the USA, India, Costa Rica, and the Philippines, supporting industries like renewable energy, financial services, healthcare, and eCommerce. Their approach focuses on quality solutions that ensure first-contact resolutions and building meaningful customer relationships. ClearSource is committed to exceptional customer service, driving growth and loyalty for their clients through seamless interactions and a focus on reducing costs and enhancing brand reputation.

📋 Description

• The Assistant Project Coordinator (APC) supports the successful onboarding and activation of partners by ensuring efficient coordination, accurate documentation, and smooth communication across teams. • Proven experience managing end-to-end onboarding processes, including workflow coordination, checklist management, and progress tracking. • Strong ability to manage and verify documentation, ensuring completeness, compliance, and timely execution of partner agreements. • Experience coordinating system setup, including account creation, access provisioning, and platform readiness validation. • Ability to oversee onboarding logistics such as training scheduling, orientation delivery, and resource distribution. • Demonstrated capability in tracking onboarding milestones, monitoring partner activation, and identifying process bottlenecks. • Strong coordination skills to collaborate with cross-functional teams (e.g., RSMs) to support early-stage partner engagement and proposals. • Ability to manage escalations effectively, including activation delays, onboarding blockers, and system or process issues. • Excellent communication skills to provide regular onboarding status updates and ensure smooth transition of partners to account ownership.

🎯 Requirements

• College-level education preferred, High School Graduate or College Undergraduate Graduate • Proficiency in Salesforce and Aurora Solar is highly preferred. • Proven work experience as a Solar Project Coordinator for a U.S. company or in a similar role demonstrating expertise in managing solar projects from initiation to completion. • Solid organizational skills, with the ability to multitask and effectively manage time in a dynamic, fast-paced environment. • Strong client-facing skills and ability to work effectively within a team, demonstrating clear communication and positive interpersonal relationships with all stakeholders. • Familiarity with risk management and quality assurance principles, ensuring that projects meet both industry standards and internal quality controls. • Hands-on experience with project management tools, such as CRMs or similar software, to track project milestones, tasks, and deadlines.

🏖️ Benefits

• Competitive salary – Get paid for doing what you love! • Medical and dental insurance (with free dependent coverage!) • Group life insurance for peace of mind. • Paid time off (PTO) – Because work-life balance matters. • Outstanding career growth opportunities – Learn, advance, and develop your career. • A fun, innovative, and energetic team culture – Be part of a company that values its employees • Skills and leadership development to help you reach your full potential. • Free meal for onsite employees