Field Service Technician

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🕒 May 23

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Clever Devices

WebsiteLinkedInAll Job Openings

201 - 500 employees

🚗 Transport

☁️ SaaS

📡 Telecommunications

Transport • SaaS • Telecommunications

Clever Devices is a company specializing in intelligent transportation solutions aimed at enhancing public transportation systems. With a focus on providing tools for fleet management, real-time passenger information, safety and security, and business intelligence, their offerings are designed to improve efficiencies and the overall rider experience. Their comprehensive ITS (Intelligent Transportation Systems) solutions cater to bus, rail, and paratransit modes, supporting operations from planning and scheduling to passenger communications. Clever Devices' technology is used by various transportation agencies to ensure seamless, informed, and efficient transit operations.

📋 Description

• Handles all service calls and completes diagnostic repairs and maintenance updates • Manages spare parts inventory • Responsible for care and maintenance of a company service vehicle • Maintains a thorough working knowledge of Clever Devices electronic and computerized equipment as well as associated software • Configures, repairs, maintains, updates and installs Clever Devices equipment on a regular basis • Serves as point of contact at customer location for any and all service inquiries • Anticipates and troubleshoots any issues to ensure continual quality for the customer • Proactively reports trends in repairs and maintenance to supervisor • Creates and maintains a log of all service repairs, maintenance and updates • Ensures all repairs and maintenance are completed to customers satisfaction • Works onsite at the customer facility or at the Transit Authority, and maintains business etiquette standards of Clever Devices • Ensures they maintain a clean work site whether at customer facility or Transit Authority. • Position may require weekend, overnight, and on-call shifts

🎯 Requirements

• 3+ years’ experience as a mechanical service technician • Hands on experience with electronics and computer systems • Working knowledge in networking and software applications • Clean driving record that is maintained as such for insurability • Superior trouble shooting and problem-solving skills • Strong computer skills including working knowledge of MS Office including Word and Excel, and ability to learn new programs such as Axapta or customer specific software • Strong organizational skills • Good interpersonal skills • Strong time management skills • A.A.S or equivalent • Ability to travel up to 75%

🏖️ Benefits

• health insurance coverage • wellness and family support programs • life and disability insurance • retirement savings plans • paid leave programs • education-related programs • paid holidays and time off