Product Analytics Lead

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Clicksign

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2010

💳 Fintech

⚕️ Healthcare Insurance

👥 HR Tech

💰 $3.2M Venture Round on 2022-12

Fintech • Healthcare Insurance • HR Tech

Clicksign is a leading Brazilian platform for electronic signatures, providing businesses with a secure and legally valid way to sign documents online. With innovative features such as integration via API, automated document generation, and a focus on user-friendly experiences, Clicksign streamlines the signing process, promoting efficiency and compliance in various sectors including finance, healthcare, and human resources. The company prides itself on its security certifications and adherence to legal standards in electronic signatures.

📋 Description

• Own the company’s Product Analytics platform (PostHog), ensuring its evolution, governance and adoption by teams. • Define, document and evolve the product tracking plan. • Define taxonomy, naming conventions and standards for product events. • Ensure the quality, consistency and reliability of behavioral data. • Collaborate with Product and Engineering to define and implement product events. • Validate implementations, identify inconsistencies and monitor corrections. • Monitor platform usage, event-related costs and optimization opportunities. • Perform analyses of user behavior, funnels, activation, retention, feature adoption and navigation journeys. • Build dashboards and analyses to support Product decisions. • Cross behavioral data with business metrics such as revenue, churn, plans, segments and platform usage. • Support PMs in defining success metrics and experimentation hypotheses. • Participate in the definition, monitoring and analysis of A/B tests and continuous user-experience improvement initiatives. • Serve as an internal reference for Product Analytics. • Support PMs, Designers and Engineering in adopting best practices for instrumentation and analysis. • Create documentation, standards and materials that raise the organization’s analytical maturity.

🎯 Requirements

• Bachelor’s degree in Engineering, Computer Science, Statistics, Mathematics, Economics, Business Administration or a related field. • Practical experience with Product Analytics. • Experience implementing or governing Product Analytics tools such as PostHog, Amplitude, Mixpanel, Heap or similar. • Experience creating or maintaining tracking plans, taxonomy and event documentation. • Experience working directly with Product and Engineering teams to define and implement events. • Advanced SQL skills. • Excellent communication skills to translate technical issues into product decisions. • Analytical, organized, hands-on profile with a strong sense of ownership. • Ability to lead initiatives involving multiple stakeholders.

🏖️ Benefits

• 100% remote work. • A culture of trust, results-focused with substantial challenge and learning opportunities. • Autonomy and ownership in a collaborative and empathetic environment. • A feedback culture and regular 1:1s with human leadership and no micromanagement. • Comprehensive benefits such as meal/food allowance, childcare support, home office allowance, health, education and culture benefits, Gympass, birthday day off, discounts on therapy and English courses, among other partnerships.