Operations Manager – Global Markets

🕒 April 10

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Clinton Health Access Initiative, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2002

⚕️ Healthcare Insurance

🤝 Non-profit

💊 Pharmaceuticals

Healthcare Insurance • Non-profit • Pharmaceuticals

Clinton Health Access Initiative, Inc. (CHAI) is a nonprofit global health organization committed to building a world where everyone has access to healthcare. Founded in 2002, CHAI focuses on tackling major health issues like infectious diseases, maternal and child health, and non-communicable diseases through various programs in over 35 countries. By partnering with governments and organizations, CHAI aims to reduce the cost of healthcare, enhance health policies, and improve health systems, ultimately saving lives and fostering a healthier future.

📋 Description

• Oversee meeting planning and coordination, including logistics for in-person convenings and international travel arrangements, budget management, and post-event reporting • Lead and manage team meetings, setting agendas, driving accountability on action items, and ensuring strategic follow-through • Design and lead onboarding processes for new staff members; manage relationships with other CHAI operations teams/staff as primary operational liaison • Oversee the development and management of subrecipient contracts, invoice processing, and grant compliance; identify and implement improvements to financial workflows • Drive knowledge flow across the team and broader organization, ensuring information-sharing systems and platforms are effective, current, and strategically aligned • Develop and deliver high-quality reports, presentations, and briefing materials for senior leadership and external stakeholders • Design and maintain operational systems and administrative resources that support program efficiency at scale (team newsletter, website, knowledge repositories, etc.) • Manage and organize program documents, data, and files; own the team’s institutional memory and ensure long-term accessibility • Serve as a strategic thought partner to team leadership on operational efficiency, team culture, and organizational development initiatives

🎯 Requirements

• Bachelor’s degree with at least 5 years of progressive work experience in operations, program management, or a related field • Demonstrated ability to manage multiple complex workstreams simultaneously, set strategic priorities, and deliver results with minimal oversight • Highly detail-oriented with a track record of building and improving organizational systems and processes • Strong interpersonal and leadership skills with the ability to promote consensus, navigate complexity, and resolve issues proactively across diverse teams • Entrepreneurial mindset, including the ability to work independently in a remote environment, self-motivate, and design and implement new initiatives from concept through execution • Strong work ethic, supported by commitment and follow-through • Excellent written and verbal communication skills, including the ability to produce polished materials for senior leadership and external audiences under time pressure • High level of proficiency in Microsoft Office, particularly Outlook, Excel, PowerPoint, and Word; experience with project management or knowledge management tools is a plus • Prior experience with contract administration, financial oversight, or international program operations is strongly preferred

🏖️ Benefits

• Health insurance • Professional development • Flexible work arrangements