Backoffice Analyst

🕒 May 5

🗣️🇧🇷🇵🇹 Portuguese Required

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CloudWalk, Inc.

201 - 500 employees

💳 Fintech

🤖 Artificial Intelligence

💰 $150M Series C on 2021-11

Fintech • Blockchain • Artificial Intelligence

CloudWalk, Inc. is focused on revolutionizing the payments industry by democratizing financial services and empowering entrepreneurs through innovative solutions. Their mission is to create a fair and technologically advanced payment network on Earth and beyond. Utilizing AI and blockchain, CloudWalk offers products such as InfinitePay, a financial platform serving businesses in Brazil, and JIM, an instant payment system in the US. Stratus, their high-performance blockchain, supports global payment networks. CloudWalk emphasizes customer engagement and disruptive economic models to transform how merchants sell and profit.

📋 Description

• Manage and execute regulatory and compliance processes, including Bacenjud, CCS0011, and Bacen Correios; • Monitor metrics, review performance, and propose new solutions or data providers for KYC and customer data updates; • Conduct KYC and KYB processes, including business validation and professional license verification; • Validate tax identification numbers and perform criminal background checks; • Investigate and eliminate false positives in risk and compliance workflows; • Implement and improve KYC rules and processes; • Manage manual review queues and onboarding overflow processes; • Perform rechecks and maintain up-to-date customer records.

🎯 Requirements

• SQL knowledge; • Experience automating and building using Claude Code, Droid and any other LLMs; • Data analysis with dashboards and spreadsheets; • Excellent communication skills, both written and verbal; • Grit and ownership spirit; • Strong analytical skills with logical reasoning; • Big attention to details; • Ability to keep learning new things while constantly improving what we are already good at; • Fluent English; • Excellent organizational abilities; • Enthusiasm and passion for technology; • Proactive attitude.

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