Business Process Redesign Consulting Director

🕒 April 15

🐊 Florida – Remote

🐊 Florida – Remote

💵 $97k - $189k / year

⏰ Full Time

🔴 Lead

⚙️ Business Operations

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CNA Insurance

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1897

💸 Finance

🏢 Enterprise

💰 $883k Post-IPO Equity on 2016-09

Finance • Insurance • Enterprise

CNA Insurance is a global provider of business insurance solutions, offering a wide range of tailored policies and risk management services across various industries. With over a century of experience, CNA specializes in helping businesses manage exposures and minimize losses through customized insurance and risk control solutions. Their offerings include casualty, commercial auto, cyber liability, equipment breakdown, general liability, and many others designed to meet the needs of small to mid-sized companies. CNA Insurance works across diverse sectors including construction, financial institutions, healthcare, manufacturing, and real estate, providing specialized solutions such as management and professional liability, workers' compensation, and property insurance.

📋 Description

• Provides expert consulting on process improvement initiatives and business strategies. • Partners with business leaders to identify and prioritize high-impact opportunities aligned with strategic goals. • Manages complex projects and programs independently, assuming responsibility for pace, scope, and risk. • Builds and maintains relationships with project sponsors and stakeholders to ensure successful outcomes. • Supports the design and implementation of continuous process improvement programs. • Offers thought leadership and advises on the structure and value of formalized programs centered on business process management. • Develops and applies consistent, repeatable process assessment and redesign methodologies, tools, and techniques including root cause analysis and identification of value-add activities. • Contributes to the development of methodologies for business process management. • Designs tools and techniques for ongoing measurement, evaluation, and improvement of business processes.​

🎯 Requirements

• Bachelor's degree with Master’s degree preferred in a related discipline or equivalent. • Typically, a minimum of 8 years of related work experience, including 5 or more years’ experience in process improvement or project management roles. • P&C Insurance experience required. • Experience managing large-scale process improvement projects. • Certifications in Lean, Six Sigma, or project management (PMP) preferred.

🏖️ Benefits

• CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.