Senior Program Manager

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Code for America

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2009

🤲 Charity

🏛️ Government

🌍 Social Impact

Charity • Government • Social Impact

Code for America is a non-partisan, non-political 501(c)(3) charitable organization dedicated to improving government services and fostering resilient communities. The organization leverages technology to simplify access to food benefits, tax filing, criminal record clearance, and more, aiming to break down barriers and find real solutions for individuals across the country. Through partnerships with governments and communities, Code for America designs human-centered applications and provides consulting and advisory services to enhance social safety nets and government processes. By building tools and resources that facilitate easier benefit enrollment and tax services, Code for America strives to create a more inclusive government that works for everyone.

📋 Description

• Lead and manage complex workstreams, build strong partnerships, and drive systems change. • Oversee work planning and project management, stakeholder engagement, and collaboration with product and technical colleagues. • Drive best practice development within your workstream and share learnings with cross-functional partners. • Identify risks, opportunities, and strategic tradeoffs, and escalate them to leadership. • Collaborate with internal and external stakeholders, including government agencies, community organizations, and product teams, to translate high-level priorities into actionable plans, ultimately supporting teams in achieving timely and high-impact delivery. • Collaborate across disciplines to identify meaningful metrics to track the success of projects and workstreams and make data-informed decisions. • Report to the Associate Program Director and travel no more than 15% of the time.

🎯 Requirements

• At least 5 years of experience in program development or related fields (policy, direct service, outreach, product management) with increasing responsibility. • Experience working with social safety net programs, tax benefits, government agencies, or non-profit organizations. • Strong project management skills, with a focus on execution, risk mitigation, opportunity spotting, and clear communication. • Experience building and managing effective partnerships. • Excellent communication skills (written and verbal), with the ability to build consensus, create clear and powerful presentations and documentation, and influence diverse stakeholders. • Analytical skills and comfort working with data. • Ability to thrive in a dynamic, results-oriented environment with a commitment to continuous learning. • Ability to navigate ambiguity and effectively manage multiple projects and priorities. • Willingness to travel up to 15% of the time to partner sites, government offices, and program locations, depending on specialty area. • Curiosity about emerging AI tools and a commitment to using them responsibly and effectively. • A deep commitment to Code for America's mission of making government services work well for the people who need them most.

🏖️ Benefits

• Comprehensive benefits package including: • Leadership and teammates who share a strong work ethic and values, and who respect and care for one another • A collaborative, cross-functional, hardworking, and joyful environment • Laptop provided • A one-time $700 payment for remote environment setup; $200 stipend (in first paycheck) and up to $500 reimbursement, in accordance with our equipment policy • Cell phone and/or internet reimbursement of $50 per month • $500 annual (per calendar year) stipend towards professional development; prorated at time of hire • Up to $500 of professional development funds can be rolled over each year, up to a maximum of $1000 • Training / guidance for staff required to utilize AI as part of their role, plus opportunities for employees to gain AI-related skills to support job and career growth • Employees receive a 100% employer match on the first 3% of contributions. • Employees with 3+ years of service receive an additional 50% match on contributions between 3% and 5%, for a maximum employer contribution of 5% • At least one no cost health insurance option for full-time employees for employee-only coverage • A minimum of 80% of the cost of dependent coverage • Code for America employees may work remotely across the US • Code for America employees main residence must be within the US • Full-time employees work 40 hours per week, Monday - Friday • Collaborative working hours: we aim to hold all internal meetings between 10 AM - 3 PM PT. We expect all Code for America staff to be available during these set working hours • Open personal time off (subject to manager approval), a minimum of 14 paid holidays, and an org-wide closure from Christmas Day through New Year's Day • Paid sick time; up to 96 hours annually • 17 weeks of paid parental and family leave • 3 weeks of paid sabbatical after 5 years of service