Account Manager – Business Information Services

🔥 12 hours ago

🇪🇨 Ecuador – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 11%

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Logo of Coface

Coface

1001 - 5000 employees

Founded 1948

💸 Finance

🛡️ Insurance

Finance • Insurance

Coface is a global leader in trade credit risk management, leveraging its expertise and advanced technology to serve 100,000 clients across approximately 200 markets. With over 75 years of experience, Coface supports companies in navigating uncertain and volatile environments, offering services in credit insurance, debt collection, and information services. The company's international presence allows it to manage risks and provide business insights, helping clients optimize their operations and protect against non-payment risks.

📋 Description

• Increase the value of services purchased by the allocated client portfolio according to company targets • Propose and negotiate renewals in accordance with renewal and pricing rules • Pursue upsell and cross-sell opportunities to increase contract value • Conduct account management activities, including welcome visits, periodic visits and calls, and renewal/upsell actions • Support customers with contract questions, explain terms and procedures, and represent client interests within Coface • Follow up on customers’ actual use of acquired services and help improve usage • Update specific CRM applications • Provide reports and information about the managed portfolio • Prepare presentations, graphs and analytical reports as required

🎯 Requirements

• Previous experience in a similar position of at least 6 years, in Financial/Business Information industry • Certificate or degree in Finance, Management or related disciplines is beneficial • High level of business acumen and commercial awareness • Strong understanding of financial services and corporate client needs • Excellent communication, negotiation and interpersonal skills • Ability to work well with all levels across the region • Customer-centric mindset focused on building long-term relationships • Business-level English, written and spoken • Proficiency with Microsoft Office applications: Outlook, Word and Excel

🏖️ Benefits

• Career growth opportunity (both locally and internationally) in a global scale company • Supportive culture with encouragement to take initiative, learn from mistakes and celebrate successes • Hybrid work arrangements • Morning schedule flexibility • Medical subscription • Lunch tickets • Gift tickets for Christmas and Easter • Vacation tickets • Bookster • Speexx learning opportunities • Regular professional training and courses

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