Senior Solutions Consultant, International META, APAC

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COFENSE

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤝 B2B

Cybersecurity • SaaS • B2B

COFENSE is a cybersecurity company that specializes in phishing detection and response. Its platform combines expert-supervised AI, real-time threat intelligence, security awareness training, and managed services to find and remediate email, SMS, voice, and chat phishing attacks that bypass traditional defenses. The SaaS solution integrates with existing security controls to reduce dwell time, automate remediation, and continuously train employees to lower phishing risk for enterprise customers.

📋 Description

• Serve as a technical point of contact and go-to advisor for strategic Cofense clients in the META, APAC and European regions • Develop relationships with key stakeholders within assigned accounts to understand their business and security objectives to support Cofense teams with the customer onboarding and implementation of Cofense solutions • Coordinate activities across Cofense Sales, Support, Implementation and Product Management teams to ensure high levels of customer satisfaction • Use developed relationships to identify opportunities to grow Cofense revenue through increased product adoption • Have strong technical understanding of Cofense solutions • Support sales and customer success teams through the delivery of technical pre-sales support, solution demos, Proof of Concepts and health checks • Contribute to the completion of technical sales documentation, such as Security Questionnaires, RFI’s and RFP’s • Contribute to the development of best practice for the implementation and value realization of Cofense solutions • Ensure international implementations follow Cofense best practices and customer value is being realized • Document all customer interactions in the Cofense CRM system • Ability to travel throughout the META, APAC and European regions as needed • Provide architectural and network support related to implementing Cofense products, for the Solutions Consulting Team • Technically mentor Solutions Consulting team

🎯 Requirements

• Bachelor’s Degree preferred in areas of: Mathematics, Computer Science, Information Technology • 5+ years of direct, hands-on advanced technical experience in the areas of computer security and Windows & Linux enterprise infrastructures • 3+ years supporting customers in Technical Account Management, Pre Sales, Consulting or similar role • Experience using Salesforce or other CRM tracking tool • Technical experience in systems or network security engineering in a consulting atmosphere preferred • IT Security & Networking certifications

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities