Solutions Architect

🔥 0 minutes ago

🇦🇪 United Arab Emirates (UAE) – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 25%

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🗣️🇸🇦 Arabic Required

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Logo of Cohere

Cohere

11 - 50 employees

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

Artificial Intelligence • Enterprise • SaaS

Cohere is a leading enterprise AI platform optimized for generative AI, search and discovery, and advanced retrieval. The company offers AI-powered applications designed to augment and elevate the global workforce, helping businesses thrive in the AI era. Cohere provides solutions such as embedding and reranking models, allowing enterprises to efficiently retrieve information and build powerful applications. The company offers flexible deployment options for enterprise-grade AI, on any cloud or on-premises, and provides extensive developer resources and support. Cohere is committed to scaling intelligence to serve humanity, making intelligence abundant, affordable, and accessible.

📋 Description

• Develop a deep understanding of customer problems and map them to Cohere solutions • Partner with account executives, partners, and executive leadership to communicate and demonstrate the value of Cohere technology • Own the technical relationship with customer stakeholders as a trusted technical advisor • Increase adoption of Cohere products internally and externally • Gather customer insights and feedback to shape future products • Lead the design and deployment of customer pilots for strategic enterprise and government customers • Lead the technical talk track on customer calls • Design enterprise architectures for North deployments • Conduct deep dives on customer queries and Cohere technology • Facilitate customer evaluations and pilots • Develop and document processes enabling the solutions architect and adjacent teams to scale • Collaborate with Product and Engineering to align offerings with customer needs • Work with partners to develop strategies for enabling and accelerating their customers • Serve as the voice of the customer and liaison between customers and the product team • Guide customers on Cohere best practices, identify platform improvements, cultivate technical champions, and drive adoption

🎯 Requirements

• 3+ years of customer-facing technical pre/post sales Solutions Architect, Solutions Engineer, Sales Engineer, Digital Strategy Consultant, or similar experience • Passion for Generative AI • Understanding of the strengths and weaknesses of Generative LLMs and AI technologies • Familiarity with foundational ML concepts, including training and evaluation • Excellent communication skills, including presenting to CEOs and technical audiences • Ability to thrive in ambiguous and uncharted environments • Ability to identify and implement high-impact processes in unstructured environments • Comfortable working with Python and Assistive Coding tools • Native-level Arabic required • Must be based in Dubai, UAE • Preferred: 2+ years architecting, deploying, or consulting on NLP/AI/LLM solutions

🏖️ Benefits

• A weekly lunch stipend of $75/£75 or equivalent in your local currency • Full health and dental benefits, including a separate budget for mental health • RRSP matching, 401K, Pension Scheme • 100% Parental Leave top-up for up to 6 months, for either parent • Annual enrichment benefits covering arts and culture, fitness/wellness, quality time, and a workspace improvement credit • Education and learning stipend for conferences, courses, and coaching • 6 weeks of paid vacation (30 working days) • Budget for traveling to other offices if you are remote • Annual company offsite • Daily lunch program, snacks, and regular community and social events for office-based employees • Co-working benefit for employees not near an office • $500 home office stipend

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