Salesforce Developer – Agentforce, AI Solutions

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🔥 0 minutes ago

🇵🇱 Poland – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🌐👩‍💻 Salesforce Developer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Collinson

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

✈️ Travel

🏨 Hospitality

🚗 Transport

Travel • Hospitality • Transport

Collinson is a global family-run business that specializes in enhancing the travel experience for customers worldwide. With a workforce of over 1,800 people, Collinson offers market-leading airport experiences through Priority Pass, develops customer loyalty and engagement programs, and provides insurance solutions to more than 40 million customers. The company is committed to innovation and values-driven operations, and it prides itself on creating a dynamic and inclusive workplace. Collinson's expertise spans airport lounge services, travel assistance, and insurance sectors, ensuring safe, secure, and enriching travel experiences.

📋 Description

• Develop and enhance Collinson’s Salesforce AI and Agentforce capabilities, focused on Customer Service and Membership solutions • Design, develop, configure, and optimise Salesforce Agentforce solutions, AI-powered workflows, and intelligent automation • Develop scalable Salesforce solutions using Apex, Lightning Web Components, Salesforce Flows, SOQL, APIs, and platform technologies • Contribute to AI-driven customer service and membership solutions using Salesforce AI, Einstein, Agentforce, and Data Cloud integrations • Identify, define, refine, and prioritise AI and Agentforce use cases with business stakeholders • Collaborate with the Salesforce Platform Manager, Technical Solution Designers, Tech Leads, Data Cloud specialists, architects, developers, and business stakeholders • Contribute to scalable, secure, maintainable solution designs aligned with Salesforce best practices, enterprise architecture, governance, and AI frameworks • Support integrations between Salesforce, Data Cloud, AI services, and external platforms • Develop and support unit, integration, and user acceptance testing • Monitor and optimise Salesforce platform and AI solution performance, reliability, scalability, and efficiency • Stay current with Salesforce AI, Agentforce, Einstein, Data Cloud, and emerging AI technologies • Contribute innovation opportunities that improve customer and operational experiences

🎯 Requirements

• 4+ years of experience in Salesforce development roles • Strong hands-on experience with Apex, Lightning Web Components (LWC), Salesforce Flows, SOQL/SOSL, APIs, and Salesforce platform development • Experience with Salesforce CRM platforms including Service Cloud and Sales Cloud • Knowledge and experience in Salesforce Agentforce development and configuration, Salesforce AI capabilities, Einstein, and intelligent automation solutions • Understanding of AI concepts, conversational AI, automation workflows, and customer service technologies • Experience working with business stakeholders to define and refine technical requirements and use cases • Experience with Salesforce integrations, REST/SOAP APIs, and data-driven solutions • Knowledge of Salesforce security models, data governance, and platform best practices • Experience with CI/CD tooling, source control, Salesforce DX, and DevOps practices • Strong analytical, troubleshooting, and problem-solving skills • Excellent communication, collaboration, and stakeholder management skills • Ability to manage multiple priorities in a fast-paced delivery environment • Salesforce Platform Developer I certification or equivalent practical experience • Salesforce Certified Agentforce Specialist or equivalent practical experience • Preferred: experience with Salesforce Agentforce development and configuration • Preferred: experience with Salesforce Data Cloud • Preferred: knowledge of Salesforce Einstein AI capabilities • Preferred: experience with customer service or membership platform solutions • Preferred: familiarity with prompt engineering, AI orchestration, or conversational AI concepts • Preferred: Salesforce Administrator certification • Preferred: familiarity with Agile and Scrum methodologies • Preferred: experience working within a Centre of Excellence (CoE) environment • Preferred: additional Salesforce certifications • Preferred: experience with other AI technologies, machine learning concepts, or enterprise AI platforms • Strong problem-solving mindset and proactive, analytical approach • Passion for building secure, scalable, and well-governed Salesforce and Agentforce solutions • Ability to engage technical and non-technical stakeholders and communicate technical concepts clearly • Commitment to clean, maintainable code and continuous improvement • Strong organisation and time management skills • Collaborative approach in Agile, cross-functional environments • Curiosity and adaptability with a passion for learning Salesforce and AI technologies • Accountability, attention to detail, and commitment to quality • Consideration of security, compliance, governance, and maintainability in solution design

🏖️ Benefits

• Fixed-term engagement via an international contractor agreement through an Employer of Record (EOR) or umbrella company • Fully remote work • Equal opportunity workplace • Support throughout the interview process • Opportunity to achieve full potential and do interesting and meaningful work • Opportunity to share in company success • Purpose-driven, high-performing culture