Technical Implementation Consultant

🔥 9 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $75k - $90k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

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Commence

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

🏛️ Government

🤖 Artificial Intelligence

Healthcare • Government • Artificial Intelligence

Commence is a healthcare data and technology company that delivers data-centered solutions to make health data more accessible, discoverable, and interoperable. The company pairs clinical expertise with AI-driven data transformation and a technology platform to address fraud, waste & abuse, independent dispute resolution, peer and independent reviews, quality improvement, and patient advocacy. Commence serves federal health agencies (CMS, VA, Defense Health Agency), state & local government programs, and commercial health customers, focusing on improving outcomes, accuracy, and program integrity.

📋 Description

• Serve as the primary technical point of contact for clients, responsible for deploying and configuring Commence’s core software • Execute the implementation process from project kickoff to post-deployment support • Conduct training sessions and create user documentation to empower clients to use the software effectively • Provide best practices to ensure clients maximize the value of the product • Work with Project Managers to track and report on project progress

🎯 Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience). • 2+ years of experience in software implementation, software support, or a similar role involving client interactions and technical expertise. • Demonstrated proficiency with SQL and database technologies (MSSQLServer, Postgres). • Familiarity with RESTful APIs, system integrations, and data exchange formats (JSON, XML). • Familiarity with .NET/C# and the ability to read and interpret application code to support client troubleshooting and configuration. • Strong troubleshooting and problem-solving skills. • Basic Reporting and Dashboarding skills. • Familiarity with AWS cloud technologies (EC2, S3, Lambda, Amplify, RDS, SNS, OpenSearch). • Excellent written and verbal communication skills, with the ability to convey technical information clearly to non-technical users. • Proven experience managing multiple projects and timelines, with strong organizational skills. • Passion for providing exceptional customer service and support. • Ability to build relationships and work effectively with diverse client groups. • Ability to work in a fast-paced environment and adapt to changing requirements and client needs.

🏖️ Benefits

• Remote position • Health insurance • 401(k) matching