D365 Solution Architect – Customer Engagement

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🕒 January 30

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CompQsoft

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1998

🏛️ Government

🔒 Cybersecurity

Government • Cybersecurity • Cloud

CompQsoft is a customer-centric digital platform and IT services company. It specializes in enabling businesses and governmental organizations to leverage cutting-edge technologies such as Cloud, Data & AI, App Modernization, Automation, and next-gen technologies like generative AI. With over 25 years of experience, CompQsoft empowers its clients, including commercial enterprises, startups, and federal agencies like the Department of Defense, to maximize their technology investments and achieve superior business outcomes. Their services include software engineering, cybersecurity, unified communication, network management, and cloud services, which drive innovation and productivity across various industry verticals.

📋 Description

• Define solution architecture for Dynamics 365 CE implementations and enhancements • Design customer journey solutions across Sales, Service, Marketing, and Contact Center scenarios • Lead integration architecture with ERP, marketing platforms, contact centers, and third-party systems • Establish data model, security roles, and governance frameworks • Guide Power Platform usage including Power Apps, Power Automate, and Power BI • Lead design workshops, architecture reviews, and technical decision making • Support presales activities including demos, estimates, and solution proposals • Ensure solutions align with Microsoft best practices and roadmap

🎯 Requirements

• 8–10+ years of CRM experience with 5+ years on Dynamics 365 CE • Strong functional and technical knowledge across Sales, Customer Service, and Power Platform • Experience leading enterprise CRM implementations • Strong stakeholder management and communication skills • Experience using Azure DevOps (ADO) • Experience delivering projects via hybrid waterfall/agile methodologies including Scrum • Experience with Omnichannel, Contact Center, or AI-powered service solutions • Power Platform certifications (PL-200, PL-600) • Experience with Azure integration and Dataverse

🏖️ Benefits

• Employee is required to travel to business and customer locations, locally and/or nationally up to 20-30%.