Lead, Client Success

🕒 May 14

🗽 New York – Remote

🗽 New York – Remote

💵 $100k - $110k / year

⏰ Full Time

🟠 Senior

🏆 Customer Success

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Comscore, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Comscore (NASDAQ: SCOR) is a trusted partner for planning, transacting and evaluating media across platforms. With a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. A proven leader in measuring digital and TV audiences and advertising at scale, Comscore is the industry’s emerging, third-party source for reliable and comprehensive cross-platform measurement. To learn more about Comscore, please visit Comscore.com.

📋 Description

• Own a book of mid-tier accounts or agency relationships with no additional sales support. • Maintain deep knowledge of client goals, reporting usage, success metrics, and business nuances. • Drive accurate and timely delivery of all client deliverables, including recurring reporting, ad-hoc analyses, campaign summaries, and platform support. • Own contract renewals of assigned accounts, working with commercial leadership to define growth targets and success metrics. • Own all project management for client work, including timelines, deliverables, progress tracking, coordination, and follow-through. • Review data outputs and highlight key themes, insights, or anomalies for client consumption.

🎯 Requirements

• Bachelor’s degree in Business, Marketing, Communications, Analytics, or related field. • 4–6+ years of experience in client services, account management, analytics, or a similar data-driven role. • Strong analytical skills with experience reviewing and QA’ing data-driven deliverables. • Excellent verbal and written communication skills with a confident client presence. • Highly organized with strong project management skills and attention to detail. • Familiarity with Comscore tools, data structures, or digital measurement methodologies preferred.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development