Customer Service Representative

🔥 7 minutes ago

🐎 Kentucky – Remote

🐎 Kentucky – Remote

💵 $16 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

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Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🤝 B2B

☁️ SaaS

🏢 Enterprise

🔥 Funding within the last year

💰 $93M Post-IPO Debt - Conduent on 2025-08

B2B • SaaS • Enterprise

Conduent is...

📋 Description

• Call center representatives answer multiple call types focused on assisting KY residents with a variety of different health benefits • Call types include password resets, application status, application intake/updates • Assist customers in navigating the government's online application tool • Deal with multiple systems to input and read/interpret data back to the caller

🎯 Requirements

• Required 1 year minimum experience in High Volume Call Centers • Required 1 year minimum Customer Service Experience • High School diploma or GED • Background and drug screening required • Ability to adhere to a break and lunch schedule • Excellent typing and grammar skills • Ability to navigate a computer • Excellent customer service skills • Excellent phone etiquette skills • Reliable internet access • Quiet work environment, free of distractions • Must reside in the State of Kentucky for this position

🏖️ Benefits

• Equipment provided • Paid Training • Full Benefit Options • Career Growth Opportunities