App Dev & Support Engineer III

🕒 3 days ago

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Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🤝 B2B

🛍️ eCommerce

🏛️ Government

💰 Venture Round on 2009-01

B2B • eCommerce • Government

Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.

📋 Description

• Oversee daily QA operations to ensure products and processes meet established standards. • Lead a team of inspectors or analysts, coordinate testing procedures, review documentation, and drive continuous improvement initiatives. • Monitor compliance with regulatory requirements, identify quality issues, and collaborate with cross‑functional teams to implement corrective and preventive actions. • Manage the quality control and assurance activities within a department or production environment. • Conduct audits, analyze data, and prepare quality reports for management. • Investigate nonconformities and oversee corrective and preventive action plans. • Collaborate with production, engineering, and management teams to resolve quality issues. • Support continuous improvement initiatives to enhance product quality and operational efficiency. • Supervise, coach, and develop QA analysts responsible for reviewing payment transactions, account updates, and operational workflows.

🎯 Requirements

• Experience in payment processing, financial services, fintech, or related operational environments. • Prior supervisory or team‑lead experience in quality assurance or operations. • Strong understanding of payment workflows, transaction lifecycles, and compliance requirements. • Excellent communication, coaching, and leadership skills. • High attention to detail with strong analytical and problem‐solving abilities. • Familiarity with QA tools, case‐management systems, and reporting platforms. • Ability to work in a fast‐paced, regulated environment with a focus on accuracy and risk mitigation.

🏖️ Benefits

• Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for clients • Equal Opportunity Employer services