Inbound Customer Service Representative

🕒 August 14

🇹🇷 Turkey – Remote

💵 ₺100k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🗣️🇩🇪 German Required

Where this job comes from

Posted on Conduent's careers page, not through a job board

First seen by Remote Rocketship August 14

Still open on Conduent's site. Checked 5 hours ago.

Logo of Conduent

Conduent

10,000+ employees

Founded 2017

🏥 Healthcare

📦 Logistics

💼 Consulting

💰 Venture Round on 2009-01

Healthcare • Logistics • Consulting

Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.

📋 Description

• Respond to technical customer inquiries with expertise and ensure high customer satisfaction • Advise customers on additional products and services offered by the telecommunications company • Effectively meet customers' needs • Record and maintain customer master data in computer systems

🎯 Requirements

• Excellent German language skills, both written and spoken (native-level) • Strong communication skills and verbal fluency • Comfortable with product advising and sales • Technical understanding and a solution-oriented approach to work • Responsible and highly motivated • Flexibility in working hours/schedule • Quiet, dedicated workspace • Stable internet connection

🏖️ Benefits

• Permanent employment contract with flexible working hours • Competitive base salary + commission + performance-based bonus • €1,000 nesting bonus (€500 after 6 months and €500 after 9 months) • Child allowance: 8,000 TRY (gross) per month per child (ages 0–6) • Meal allowance: up to 6,072 TRY/month (based on 23 working days) • Private health insurance • Internet stipend and technical equipment provided • Paid training starting from your first day • Career development opportunities within an international company • Employee referral bonus • Comprehensive paid online basic training

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