
51 - 200 employees
Founded 2015
đïž eCommerce
BPO âą eCommerce
Newstel Worldwide is a leading provider of multilingual customer service solutions, headquartered in Hamburg, Germany, with additional contact centers in Glasgow, Manila, and Istanbul. Founded in 2015, Newstel specializes in offering 24/7 customer support and Business Process Outsourcing (BPO) services, predominantly for the eCommerce sector. Combining advanced technology with highly trained personnel, they deliver efficient customer service while managing rapid scalability to adapt to client sales volumes. Newstel focuses on enhancing customer lifetime value through cross-selling and upselling opportunities and utilizes a pay-as-you-go pricing model. Their global team of 200+ native speakers is dedicated to maintaining high-quality standards across 12 languages, providing seamless omnichannel support to clients across 95 countries.
đ 4 days ago
Customer Service Agent providing professional support via email and chat for order and payment inquiries. Assisting customers and maintaining records while contributing to service improvement.
đ July 10
Account Manager overseeing multiple customer accounts in a BPO environment. Focusing on customer experience and operational excellence within the e-commerce sector.
đŁïžđ©đȘ German Required
đ July 10
Customer Service Agent providing support via email and chat for customer inquiries in Quezon City, Manila. Assisting with orders, payments, deliveries, and enhancing customer experience.
đ June 14
Finance Administrator supporting client financial operations in a remote role. Involves payment processing, financial reporting, and maintaining accurate records.
đ June 11
Influencer Marketing position managing campaigns for clients in the fashion industry. Developing strategies, analyzing performance data, and collaborating with content creators remotely from Turkey.
đŁïžđ©đȘ German Required