Senior Software Engineer

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Conexa Saúde

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

☁️ SaaS

🤝 B2B

🧘 Wellness

💰 Secondary Market - Conexa Saude on 2024-09

SaaS • B2B • Wellness

Conexa Saúde is a Brazilian digital healthcare platform and telemedicine provider that connects patients, employers, health plan operators and health professionals through a mobile and web app. It offers 24/7 virtual urgent care, scheduled specialist consultations, mental health and multidisciplinary services, population-health management, and employer-oriented benefits and analytics, using proprietary technology and AI features to improve access, engagement and efficiency.

📋 Description

• Act across Support N1, Implementation, N2 and N3 squads, providing technical solutions for escalated issues and unblocking deliveries that require engineering expertise. • Be part of the Incident Management team, participating in the response to critical incidents, leading investigations, mitigating impact and contributing to post-mortems and action plans. • Ensure the platform's high availability and high performance by identifying bottlenecks, proposing structural improvements and implementing hardening, observability and resilience measures. • Investigate and resolve complex problems with little initial context, proactively gathering necessary information (logs, metrics, code, stakeholders) to reach the root cause. • Develop fixes, improvements and new features across different platform systems, predominantly backend, but also working on frontend when necessary to deliver end-to-end. • Work in a stack-agnostic way, quickly adapting to the language, framework or technology required by each squad/context. • Implement and evolve integrations between internal and external services (APIs, microservices, distributed systems), with attention to contracts, idempotency and fault tolerance. • Write clean, testable and efficient code, following engineering best practices and the standards defined by the area, even when working on codebases that are not your usual ones. • Create and run automated and unit tests, especially when addressing incident fixes, to prevent regressions and increase platform reliability. • Monitor application behavior in production (dashboards, alerts, tracing), anticipating issues before they impact end customers. • Document flows, architectures, runbooks and incident learnings, strengthening support squads' autonomy and knowledge sharing. • Participate in code reviews and ceremonies with the squads where you are assigned, contributing proactively, being solution-oriented and focused on unblocking the team.

🎯 Requirements

• Solid experience as a Software Engineer, with a backend focus and the ability to work on frontend when necessary to deliver end-to-end. • Polyglot profile: comfortable learning and developing in different languages and frameworks according to the squad context, without attachment to a specific stack. • Strong troubleshooting and production investigation skills, able to reach the root cause even with little initial context. • Proactive attitude to gather necessary information (logs, metrics, code, stakeholders) and autonomy to lead end-to-end resolution. • Experience with distributed systems, microservices and REST APIs, understanding their common failure points (timeouts, retries, idempotency, consistency). • Practical knowledge of relational and NoSQL databases (PostgreSQL, MySQL, MongoDB, Redis, etc.), including query analysis and optimization. • Experience with observability and monitoring (logs, metrics, tracing) — tools such as Datadog, New Relic, Grafana, Sentry, OpenSearch or equivalents. • Experience with modern engineering practices: CI/CD, automated testing, code review and version control (Git). • Previous experience supporting production, incident management or maintenance/sustainment squads. • Ability to communicate technical information clearly to different audiences: engineering, support, product and business stakeholders, especially during incidents. • Ownership mindset, focus on quality and ability to prioritize deliveries in environments with multiple concurrent fronts.

🏖️ Benefits

• CAJU card: R$ 1,059.00 monthly credit distributed across categories: Meals, Food, Mobility, Health, Home Office, Culture and Education; • AMIL S450 Health Plan – APTO, with a 30% copayment for consultations and exams and 40% for PS; extendable to legal dependents (spouses and/or children up to 24 years) and dependent fees are deducted from payroll. Dependent cost: R$ 506.86 per person + copayment. • Omni Saúde: Intended for the purchase of medication with a medical prescription. Monthly balance of R$ 100.00 made available to the employee, exclusively for the purchase of medicines prescribed by our Conexa Hospital. • Free access to the Conexa and Zenklub platforms, with online consultations to support your mental and physical health; • Childcare allowance in accordance with the regional collective agreement and extended Maternity/Paternity Leave for our team: option to extend maternity leave to 6 months. For fathers, paternity leave is 30 days. • SULAMERICA Life Insurance: We want you to feel secure knowing that you and your loved ones are protected, no matter what happens. • Birthday day off: Take time off during your birthday month to celebrate your special day. • Totalpass and Wellhub: To support your fitness goals. • Course discounts: Thinking about your personal and professional development, Conexa offers educational partnerships with various institutions. • SESC benefit: Access to sports activities, culture, leisure, courses and more with special conditions for employees and dependents. • Transportation voucher: 6% salary deduction, if opted.