Inbound Sales Representative

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🕒 5 days ago

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Logo of Connect America

Connect America

501 - 1000 employees

Founded 2004

🤖 Artificial Intelligence

☁️ SaaS

💰 Private Equity Round on 2010-01

Healthcare • Artificial Intelligence • SaaS

Connect America is a leading provider of digital health solutions focused on remote patient monitoring and connective care solutions. Their innovative platform integrates connected devices with tech-enabled remote care services, analytics, and a 24/7 concierge call center, empowering individuals to age safely and independently at home. With an AI virtual health assistant and robust analytics engine, they enhance patient engagement, medication adherence, and overall health outcomes while reducing unnecessary hospitalizations and healthcare costs.

📋 Description

• Answer incoming calls from potential customers in a fast-paced environment and outbound as well • Build rapport, assess customer needs, and recommend appropriate products and services • Clearly explain features, pricing, and benefits to maximize order value • Confidently and professionally handle objections using proven sales techniques • Accurately enter customer and order details into CRM systems • Make follow-up calls on non-converted inquiries • Meet or exceed daily and weekly sales goals and quality metrics • Collaborate with supervisors and team members to continuously improve performance

🎯 Requirements

• Inbound Phone Sales Experience: Minimum of 1 year in a high-volume inbound sales or customer service environment. • Sales & Communication Skills: Confident, persuasive, goal-oriented communicator with strong verbal and written skills • Call Center Readiness: Comfortable working in a fast-paced, metrics-driven environment • Technology Proficiency: CRM experience required (Salesforce a plus) • Cloud contact center platforms (Five9 a plus) • Proficient in Microsoft Office and general computer systems • Multitasking Ability: Able to navigate multiple systems and screens while actively engaging customers • Work Ethic & Reliability: Strong attendance, punctuality, and ability to manage workload independently • High School Diploma or GED required • Bachelor’s degree preferred

🏖️ Benefits

• Hourly wage + commission (with a minimum commission guarantee) • Unlimited earning potential (top performers earn $100k+ annually) • Monthly performance-based rewards and incentive contests

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