Application Architect – CRM, LOS

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connectFirst Credit Union

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🏦 Banking

💸 Finance

Banking • Finance

connectFirst Credit Union is a Canadian credit union providing retail and business financial services, including chequing and savings accounts, credit cards, mortgages, personal and commercial loans, investment products (GICs, wealth management), and insurance. It operates branch and digital banking channels, serves personal, small business, agri-business, commercial and non-profit clients, and emphasizes community-focused programs and member rewards. The organization highlights customer service, local presence, and financial products aimed at helping members save, borrow, invest and protect their assets.

📋 Description

• Lead the design and development of CRM and LOS software solutions, ensuring robustness, scalability, and observability • Oversee the development lifecycle from requirements gathering to deployment, focusing on velocity and quality • Lead and enhance CI/CD processes to increase deployment speed and frequency • Provide guidance on system observability, including secure logging, performance monitoring, and data anonymization • Work with Agile Delivery Leads to ensure technical needs are captured in the product backlog • Serve as the subject matter expert for CRM and LOS platforms, APIs, and integrations • Ensure solutions meet security, privacy, and compliance requirements • Promote thorough documentation and knowledge transfer for future initiatives • Ensure vendor delivered solutions are technically sound and meet the security, performance, and business expectations of Servus Credit Union

🎯 Requirements

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Systems, or equivalent experience • Several years of hands-on experience with CRM and LOS platforms (e.g., Salesforce), agile development, and technical leadership • Experience with programming languages (e.g., C#, SQL, JavaScript, TypeScript, HTML, CSS), APIs, and microservices architecture • Deep expertise in LOS and CRM platform architecture, configuration, and integration • Strong understanding of agile methodologies and DevOps practices • Ability to lead technical teams and mentor developers

🏖️ Benefits

• Competitive compensation including performance-based incentive pay and profit share • Training & Development Opportunities • Career Advancement Potential • Flexible work options • Meaningful work towards individual and corporate goals • Opportunities to get involved and give back through an employee volunteer program