Connection
1001 - 5000 employees
Founded 1982
🤝 B2B
🏢 Enterprise
☁️ SaaS
B2B • Enterprise • SaaS
Connection is a leading provider of technology products and services for businesses, healthcare institutions, educational organizations, and government entities. The company offers a wide range of solutions including computer parts, office equipment, software, and storage solutions. Connection also specializes in providing comprehensive IT services such as cybersecurity, artificial intelligence, digital workspace, modern infrastructure, and multicloud solutions. With a focus on delivering tailored IT solutions that meet specific organizational needs, Connection helps its clients implement effective technology strategies that enhance business operations and outcomes.
Inside Sales Support Representative
🕒 March 18
🗻 New Hampshire – Remote
💵 $19 - $24 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
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Connection
1001 - 5000 employees
Founded 1982
🤝 B2B
🏢 Enterprise
☁️ SaaS
B2B • Enterprise • SaaS
Connection is a leading provider of technology products and services for businesses, healthcare institutions, educational organizations, and government entities. The company offers a wide range of solutions including computer parts, office equipment, software, and storage solutions. Connection also specializes in providing comprehensive IT services such as cybersecurity, artificial intelligence, digital workspace, modern infrastructure, and multicloud solutions. With a focus on delivering tailored IT solutions that meet specific organizational needs, Connection helps its clients implement effective technology strategies that enhance business operations and outcomes.
📋 Description
• Provide superior customer to the Account Manager and customer during the order fulfillment process and in servicing • Act as a support resource for day-to-day transactions to allow the Account Manager the time and opportunity to expand their business • Minimizes problem order situations by proactively following up on open orders and customer service issues for resolution • Handle incoming calls and assist on calls as needed • Prepare and follow up on orders to ensure accuracy and customer satisfaction
🎯 Requirements
• Strong drive to succeed • Excellent communication skills • Strong customer service skills • Ability to multitask • The desire to help others
🏖️ Benefits
• Generous paid vacation • Medical, dental and vision benefits • Tuition Reimbursement • 401k with matching
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