Senior Specialist, Provider Support Services

🔥 15 hours ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $41.8k - $67.6k / year

⏰ Full Time

🟠 Senior

💝 Customer Support

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ConnectiveRx

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2009

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🌍 Social Impact

💰 Private Equity Round on 2020-03

Healthcare Insurance • Pharmaceuticals • Social Impact

ConnectiveRx is a company that provides personalized solutions in the healthcare sector, focusing on improving the patient experience and facilitating access to medications. They leverage industry expertise to offer a variety of services aimed at making healthcare more efficient and accessible. Additionally, ConnectiveRx emphasizes diversity, equity, and inclusion within their workforce, showcasing their commitment to social responsibility.

📋 Description

• Provide initial setup and ongoing support to internal and external clients. • Onboard new practices, monitoring and troubleshooting transactions. • Coach healthcare provider offices on submission errors. • Create and provide daily activity reports to stakeholders. • Collaborate with internal teams and external partners for claims processing goals.

🎯 Requirements

• Bachelor’s degree or seven years of equivalent experience required. • Three to five years of customer service, healthcare office support, or other healthcare-related experience. • Knowledge of payer and provider billing software and clearinghouse integration. • Knowledge of healthcare provider practices. • Strong quantitative and analytical skills. • Excellent oral, written, and grammatical communication skills.

🏖️ Benefits

• medical insurance • dental insurance • vision insurance • life insurance • disability insurance • flexible paid time off (PTO) policy • eight standard company holidays • three floating holidays annually • employee 401(k) plan with employer contributions where applicable