Account Manager – EU

Job not on LinkedIn

🕒 September 2

🇬🇷 Greece – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 24%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Connectly.ai

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

Artificial Intelligence • B2B • SaaS

Connectly. ai is a company that provides AI-powered solutions aimed at enhancing business revenue through personalized and data-driven conversations. Their flagship product, Sofia AI, enables businesses to automate inbound and outbound communications across various digital channels, including WhatsApp and Instagram. Sofia AI offers tailored recommendations, real-time engagement, and data analytics to improve customer interactions, increase conversion rates, and drive incremental revenue. Connectly. ai's platform is trusted by over 500 brands globally and offers seamless integration with popular systems like VTEX, Shopify, and Klaviyo.

📋 Description

• Own and grow a portfolio of EMEA accounts spanning small-business to enterprise clients, understanding each client's business needs, challenges and goals. • Run regular check-ins and strategic business reviews to align on objectives and proactively offer tailored solutions. • Manage renewals, expansion and account retention; anticipate and resolve client concerns, escalating internally when needed. • Act as the internal voice of the client, coordinating with Product, Engineering, Marketing and Customer Success to ensure smooth delivery. • Maintain a working command of Connectly's platform and the conversational commerce / WhatsApp Business landscape to position solutions credibly. • Keep CRM data (HubSpot) and forecasting current; balance client-facing time against internal reporting.

🎯 Requirements

• Based in Athens, Greece. • 4+ years of experience in Account Management or other sales role at a B2B SaaS/ CX / martech company • Track record managing a multi-country, multi-industry book of business; comfortable running both SMB and enterprise relationships in parallel. • Experience working with HubSpot (or a comparable CRM) and data/BI tools for account reporting. • Fluent business English; strong cross-cultural communication skills for working across Europe, the Gulf, the Levant and North Africa. • Independent, organized operator. • General data literacy • Experience working with AI productivity tools, Zendesk (or a comparable ticketing tool), customer engagement platforms (e.g., Braze, Salesforce Marketing Cloud, MoEngage, Iterable, CleverTap) • Comfortable reading API docs, integration guides and architecture/flow diagrams well enough to translate between a client's technical team and Connectly's Solutions/Engineering team. Not expected to write code or configure integrations directly. • Prior experience with WhatsApp Business, conversational commerce, or messaging/CX platforms is a strong plus. • Experience in retail verticals is a strong plus. • Experience picking up an existing book mid-flight from a departing or reassigned owner (structured account handover experience) is a strong plus. • Familiarity with e-commerce platforms is a strong plus.

🏖️ Benefits

• Competitive pay, bonus & equity • Remote role • Unlimited Time Off • Flexible Work Hours • A supportive, caring, and learning environment • Distributed workplace around the world

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