
201 - 500 employees
Founded 2015
☁️ SaaS
🤖 Artificial Intelligence
🛍️ eCommerce
💰 $25M Series B - Constructor on 2024-06
SaaS • Artificial Intelligence • eCommerce
Constructor is an AI-native, API-first platform that provides product search and discovery solutions optimized for e-commerce. The company offers a commerce reasoning engine and a suite of features — search, autosuggest, personalized recommendations, AI shopping agents, attribute enrichment, retail media, and cross-channel discovery — to help retailers and enterprises deliver personalized discovery experiences across onsite and offsite touchpoints. Constructor positions itself as a specialist in product discovery for both B2C and B2B retail, integrating with existing tech stacks and emphasizing transparent, explainable AI for merchandising and conversion optimization.
🔥 1 hour ago
🌐 France, Belgium – Remote
💵 $70k - $90k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 Solutions Engineer
👻 Ghost score 0%
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201 - 500 employees
Founded 2015
☁️ SaaS
🤖 Artificial Intelligence
🛍️ eCommerce
💰 $25M Series B - Constructor on 2024-06
SaaS • Artificial Intelligence • eCommerce
Constructor is an AI-native, API-first platform that provides product search and discovery solutions optimized for e-commerce. The company offers a commerce reasoning engine and a suite of features — search, autosuggest, personalized recommendations, AI shopping agents, attribute enrichment, retail media, and cross-channel discovery — to help retailers and enterprises deliver personalized discovery experiences across onsite and offsite touchpoints. Constructor positions itself as a specialist in product discovery for both B2C and B2B retail, integrating with existing tech stacks and emphasizing transparent, explainable AI for merchandising and conversion optimization.
• Collaborate with customers to understand their technical integration needs and assist them through the integration process • Provide expert guidance on integrating with Constructor's APIs and utilizing open source libraries • Help resolve technical challenges and integration issues alongside Customer Success teams • Work with customers to configure product catalogs, including uploading catalog data, configuring facets, searchabilities, sort orders, and retrieving results • Act as a liaison between customers and other technical resources, responding promptly with clear explanations • Document customer interactions, common issues, and solutions • Improve integration documentation and customer onboarding
• Proven experience in customer support or technical support roles • Knowledge of REST-based web services, APIs, and integration best practices • Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences • Detail-oriented with a commitment to delivering exceptional customer support • Strong problem-solving skills and a proactive approach to issue resolution • Familiarity with structured data formats (JSON, CSV) and basic search/index concepts • Familiarity with debugging tools such as browser dev tools, API clients (e.g., Postman), or logs • Familiarity with A/B testing, server-side and client-side contexts, network request routing, and HTTP • Familiarity working with open source libraries, JavaScript web application development, and integration patterns
• Fully remote team - choose where you live • Regular team offsites to connect and collaborate • Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year • Work from home stipend • Apple laptops provided for new employees • Training and development budget for every employee, refreshed each year • Maternity & Paternity leave for qualified employees • Work with smart and empathetic people who will help you grow and make a meaningful impact
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