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Contabo

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2003

☁️ SaaS

SaaS

Contabo is a provider of cloud hosting services offering a range of virtual private servers (VPS), dedicated servers, and bare metal servers with a focus on affordability and performance. Known for its fast provisioning and award-winning customer support, Contabo operates globally with data centers in 9 regions and 12 locations. The company emphasizes German quality since 2003 and provides solutions for individuals and businesses seeking efficient and cost-effective cloud computing resources. Notable features include the Contabo API for programmatic access to resources, custom image deployments, and strong emphasis on security.

📋 Description

• Guide, mentor, and inspire your team to resolve the most complex customer issues • Be the go-to escalation point for high-impact technical challenges and critical cases • Partner with product, engineering, and IT to ensure smooth operations and align goals • Optimize processes, hit SLA targets, and deliver a seamless customer journey • Build a culture of learning by encouraging documentation and technical skill development

🎯 Requirements

• Hands-on expertise with Linux systems, cloud platforms (AWS, Azure), and virtualization tools • Proven leadership experience in a technical support or customer-facing role • Strong troubleshooting skills and the ability to simplify complex issues for others • Empathy and communication skills that set you apart when managing escalations or coaching your team • A passion for problem-solving, collaboration, and delivering customer success

🏖️ Benefits

• Work the way that fits your life – Remote or hybrid with flexible hours for a healthy work-life balance and the same technical equipment at home as in the office • Experience real freedom – Workation across the EU and in our summer office in Mallorca • Stay active and healthy – Access to the MultiSport Card and a wide range of fitness and wellness facilities • Enjoy exclusive perks – Attractive discounts on many products and services through our corporate benefits program • Recharge your energy – 30 days of vacation plus additional days off on Christmas Eve and New Year’s Eve • Take care of what matters – Meal vouchers to support your daily routine • Feel supported when it counts – Additional sick pay to give you peace of mind • Give back – An extra day off to get involved in social activities through our Volunteer Day • Make an impact – Take ownership and bring your ideas to life with real creative freedom • Keep growing – Individual professional and personal development opportunities in an innovative tech environment • Feel comfortable where you work – Modern, conveniently located offices across our European locations • Be part of a diverse team – Work in an international environment shaped by diversity • Create lasting memories – Company events and team activities you won’t forget